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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were in "Y" room. Staff were amazing, very friendly, couldn't do more for you. Check in is at the pub area downstairs and they helped us get taxi info and for another guest there for the same wedding. Breakfast was good but we paid extra for that. No sound from other rooms, big win. Location is good, street parking outside was busy but we managed to get a spot and it's all free I think. It's a lovely village in North Yorkshire so what do you expect. Decor is nice too. Mini fridge, coffee making facilities all good!!! Co Op over the road if you needed supplies but they serve food at a good price downstairs too.
Negative section of review
We had the garden view, it's a bit hot with summer approaching and we couldn't keep window open at night due to an aircon unit going off (i think?). Wasn't a huge issue but just be aware in summer months, book a road facing room perhaps (probably minimal traffic noise at night) It does get a bit noisey into the evening as its above a pub that plays music/TV, but it didn't bother us - I'm only putting this here to make others aware of it.
Positive section of review
The location of this hotel was perfect. Enjoyed being in the centre of the action. The hotel is very modern and clean. The rooms are roomy considering the location of the hotel.
Negative section of review
The beds were too hard.
Positive section of review
Very comfortable and spacious room. Staff very friendly and helped with an early check in that was very much appreciated!
Positive section of review
Didn’t have breakfast this stay last time I stayed with my wife breakfast we pleased . Location v good base
Negative section of review
We think it needs a bit of tlc
Positive section of review
I loved everything about the Millbrook and will be planning a return trip. The breakfast was very nice
Positive section of review
The area is safe and very nice and quiet and the rooms spacious
Negative section of review
WiFi issues so hard to get on to WiFi apparently issue in area. A mirror in main room would be good, but that didn't put me off would stay again
Positive section of review
Close to the beach Donna the host was lovely and very helpful
Negative section of review
Everything was great
Positive section of review
It was close to where we needed to be
Negative section of review
N/a
Positive section of review
They suck.. And stole. My money
Negative section of review
Their attitude, a mistanke costed me so much
Positive section of review
Staff were good.
Negative section of review
The room was so small and cramped that there was no room for an easy chair or occasional table as shown in the virtual tour for the "small double". Just one wheeled chair, or sit on the bed. I guess ours was a "very small double". No decent storage for clothes. Lots of noise from the ventilation plant directly outside the room. Very tired bed (much like myself now). Overall, very dated and in need of refurbishment. Some lifts out of service. No room cleaning during the stay. OK it was only two nights but the request was left outside on the door handle. Picture 1 was what I expected (taken from the website). Picture 2 is the view from room 109. Truly a room with a view!