1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The garden was extraordinary, beautifully tended and brimming with flowers. The food was excellent. The original room we were shown to was far too small, but when we asked for a different room we were shown to one which was bigger, and it had a view of the garden.
Positive section of review
The full English was very disappointing. It was cold with raw mushroom dry black pudding. Random pieces of differently cooked Bacon. No beans was told only enough for vegetarians. David the Manager very nice when I discussed my concerns
Negative section of review
Deputy Manager could have been much more understanding empathetic and professional than he was. Could have been Good? Should have been Good? When you go to a hotel you don’t expect the chair to collapse on you? You don’t expect the toilet set to move out of position on you. And you don’t expect your room phone not to work when in a potential emergency you go to use it. Then the deputy manager comes to see you. Before even asking you anything he proceeds to ask you questions read from the form he has, which he dutifully fills out. Not asking? Initially “are you in pain”? “Are you ok” So general Chit chat was based on the questions on the form? When finished with form I explained we were both pensioners my husband being 90 me 72 & we were on our wedding Anniversary, told him I was ok just a tinge… he Picks up the chair the screw the phone and off he goes, saying we will look at this and if need be we will get in touch with you??????
Positive section of review
The quintessential English country pub. Which would appear to be quite difficult nowadays, however the team here have a lovely setup. Great welcome and quiet location in this beautiful village. Super rooms and food.
Positive section of review
Perfect location. Really comfortable bed. Great sized apartment, fully equipped… including coffee machine 💗
Negative section of review
Nothing it was all just what I needed
Weston-super-Mare, United Kingdom
Positive section of review
Breakfast was a good, nice variety and fresh, very happy.
Negative section of review
Wasn’t really anything we disliked, we like hotels with character and this hotel didn’t disappoint.
Positive section of review
Clean, comfortable, friendly staff, good restaurant.
Negative section of review
Limited parking and alternative public car park is relatively expensive.
Positive section of review
Was great location with friendly staff
Negative section of review
When walking to room notice it was very dated and run down. And had to move rooms and toilet didn’t flush.
Positive section of review
Lovely old house
Positive section of review
Location
Negative section of review
No staff in sight
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