1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Bedrooms were large with lots of space, central location was good with having small children. Sofa bed in the living room was good and comfortable. Didn’t see the owner during our stay, but that’s how we like things, to just be self sufficient. Communication prior to stay was all very clear and timely.
Negative section of review
Parking is £15 for a day which would be a fair expense if staying longer than a few nights. There is a toaster and microwave but no cooker. We only stayed a few days so could manage but would have missed a cooker had we stayed longer. Floorboards were very creaky and sounded even louder trying to creep to the bathroom at night. It was SO noisy outside on Saturday night, the noise kept me awake, possibly because I was being nosey listening to the conversations!
Positive section of review
Great location near train and metro stations. Its very clean and in the room is everything what's needed. Daily housekeeping is a big plus. It's quite - you can hear other guests, depends on a room you get, but you shouldn't hear noises from the street.
Negative section of review
The only disadvantage is rooms are small. Big enough for a short stay but I wouldn't call them very comfortable.
Positive section of review
The owners, staff were very friendly and able to answer all questions. They were very helpful and the atmosphere in the hotel was very calming and peaceful . The room was clean and had everything needed
Positive section of review
Perfect location for a one night stay before our flight from Heathrow T2. Nice, spacious and clean, good restaurant!
Negative section of review
NA
Bury Saint Edmunds, United Kingdom
Positive section of review
We loved being so close to the Abbey Gardens We had an excellent room with a huge wet room The food was very good
Negative section of review
My special glass of high quality wine was very off The wine had evidently been opened far too Long ago and had turned very acidic I had to send it back
Positive section of review
Location was amazing bed was very comfortable swimming pool was lovely staff were very friendly
Negative section of review
Bath had crack in it and was filled with poly filler Toilet squeaked when you sat on it
Positive section of review
The location how easy it was to check in definitely value for money.
Negative section of review
If I stayed longer a bigger communal area and warmer showers but I mean for £20 definitely can’t complain
Positive section of review
Excellent location and of historically interest.
Negative section of review
At my age, stairs to the rooms can be a challenge. Nothing can be done about this in an historic building.
Positive section of review
Staff were helpful great location
Negative section of review
Room could do with updating and more pillows and towels.
Positive section of review
Lovely spa area
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