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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nice and spacious apartment with all the required facilities. Very good value for money and I would definitely stay there again. I can't believe how lucky I got with the location too as the restaurant I was going to was just across the road. Everything was clean and tidy, and I really liked the set up too. Other apartments I was looking at were a bit too open for me, but this one also came with a hallway which to me made it feel more homely. There is also a communal outdoor space, which I wish I took some time to explore - perhaps next time I'll make my trip longer. Side note: absolutely loved the bathroom in the apartment, and the big mirrors which made getting ready to go out a lot more doable!
Negative section of review
The apartment could do with a TV as there wasn't one there
Positive section of review
Location was perfect. Lovely set up and the complimentary hamper was a nice surprise. Fantastic that there was some milk available upon arrival. Handy to have usb sockets near the bed
Negative section of review
Noisy shower and toilet. Would have liked a higher level socket in the main lounge area to be able to use hair curling irons easier.
Positive section of review
The attention to detail was outstanding, very clean and the staff were excellent, nothing was never an issue we thoroughly enjoyed our stay in the Hotel and Spa
Positive section of review
Close to our point of interest. Short walk to ovo arena, Wembley stadium and the tube station.
Negative section of review
Our room had a very dirty carpet, visible brown dirt all over and cigarette burns. The window was broken too and unsafe being at the 9th floor. Only one available lift which was extremely slow due to the volume of people using it. It was quicker to walk up the stairs ( 9 floors) than using the lift. The staff member that was serving at the bar was very rude to us and looking very cross when we disturbed his quite time at the back. Breakfast was very poor too. The empty trays not being filled back up for the whole duration of our breakfast so we couldn’t have any fruits.
Brighton & Hove, United Kingdom
Positive section of review
Well appointed hotel right on the sea front near the Brighton pier. Very friendly staff
Positive section of review
Location, lay out, beds comfortable, food was nice Drinks lovely Accommodating staff
Negative section of review
The steak could of been warmer
Positive section of review
Very clean lodge and quiet location Hot tub was excellent to have with the property
Negative section of review
Property was fine as it is
Positive section of review
It is only good location, nothing is appropriated at all.
Negative section of review
We got the first room st very poor conditions. Toilet was not clean properly. Two corners of the room have big holes and I could hear something running under the floor at night. Bed is very bad quality, like you sleep on springs without anything in between. I could not sleep at all. Staff was quick in responding by call for any problem. But it took time to come. They change new room for us in next day, but inside was unfinished wall repairing yet. Shower knob was hard to turn.
Positive section of review
Clean rooms and a good breakfast
Negative section of review
Decor too dark and rooms very small from description on website
Positive section of review
It was basic all that was needed
Negative section of review
Everything was great