1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bishop Auckland, United Kingdom
Positive section of review
We both thought that Alison goes above and beyond absolute credit to your hotel ,she even offered us a pack lunch to take out on our long travel home, as we came all the way up to buy a puppy which we popped back to show Alison who was overwhelmed by him. All your staff are very pleasant and nothing is any problem to them keep up the good work and we hope to return in the future xx
Stansted Mountfitchet, United Kingdom
Positive section of review
An over night stay before heading home. Rooms are clean. The bedding and towels are lovely and white. Bed very comfortable. Staff are very helpful. Will be staying again when we next fly from Stansted.
Negative section of review
Choice and quality of evening meals could be better.
Positive section of review
Clean apartment which is spacious enough. Very close proximity to supermarkets, take always. Tube station is right next to, just a couple of mins walk from the apartment.
Negative section of review
This is a second floor apartment with lots of steps. but there’s no mention of this in the description of the flat. I travelled with my elderly parents with walking difficulties, it’s been challenging and troublesome for them. It would have been nicer if this was mentioned in the advert.
Bowness-on-Windermere, United Kingdom
Positive section of review
Spacious and clean rooms, lovely beer garden and the staff were very friendly
Positive section of review
Extremely nice hotel staff, the room had everything we needed.
Negative section of review
There is a busy street right outside the window. There was some unloading of goods at 2 am right under our room, very noisy.
Positive section of review
Great location, clean hotel, and friendly, helpful staff
Negative section of review
nothing obvious
Positive section of review
Spacious, clean and convenient
Negative section of review
Parking was tricky but they did make us aware of this
Positive section of review
Location is Excellent
Negative section of review
They automatically added gratuities on the bar bill staff are great but should be upto the customer to tip or not
Saint Leonards, United Kingdom
Positive section of review
Staff food price
Negative section of review
Propert needs t.l.c.
Positive section of review
Presentation
Negative section of review
Poor standard of hygiene. Food poisoning from Prego restaurant.