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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful quiet location. Fabulous views from the bedrooms and the beer garden. The staff were exceptional all very friendly, polite and welcoming. All were genuinely keen to make your stay as easy as possible. The rooms were fabulous, large and airy and spotlessly clean. Dinner was a delight with beautifully presented dishes that were way above ‘pub food level’. Breakfast was cooked to order, fresh and plentiful.
Negative section of review
They got very hot in the evening and no air conditioning. There was a fan supplied though.
Positive section of review
Lovely clean room and warm welcome. Food was exceptional and reasonably priced. We paid for dinner and breakfast and it was well worth it . Views are incredible
Burton upon Trent, United Kingdom
Positive section of review
The staff were extremely friendly and helpful, and actually couldn't do any more to make me feel welcomed. Would definitely stay again.
Positive section of review
Location was ok . Guest house very clean . Parking was good even though it was advertised at the cost of £15 but ended up paying £19
Negative section of review
I thought the whole checking in was very impersonal, you never got to speak to anyone . The room we had was very small and the en suit tiny . There was only one bath towel per person and no hand towels . Also very hot in the room so had to keep the window open all night . The security lock on the door to enter the building was quite hard to see in the dark too .
Positive section of review
Central location Service staff during lunch was great, fast reaction, customer friendly with all customized extras
Negative section of review
Service staff in the bar was not interested, we felt totally not welcome. Bar closed at 10 pm and really all the special drinks for this region in the card (whiskey as it is Scotland) were not available! Bar staff told that are only empty cartons on display and only show, we can only have one from Ireland :D ridicules!!! And this 3 nights in a row, no motivation to fill up stock - at least to what is in the card.
Positive section of review
Gorgeous room, amazing location right on the highstreet, and we love the restaurant downstairs!
Negative section of review
Our room was very noisy, the windows felt paper thin so from around 6am onwards we were disturbed with the street noise :( (i.e. lorries, bin men, general cars). I probably wouldn’t have chosen that particular room if I had known this prior to booking.
Positive section of review
Nice location and property was clean & tidy
Negative section of review
N/A
Positive section of review
Good communication, quick transport into city.
Negative section of review
No door key only electronic. On arrival accommodation was occupied. Called contact who told me person in the room had gone to incorrect room but they had been there awhile and room/bed was not fresh! Was now concerned someone else could enter room as code was given out. Would suggest a key for security reasons. Room was by a busy road (approach to roundabout to Blackwall tunnel) near constant traffic.
Positive section of review
The views
Negative section of review
Dirty windows
Positive section of review
Central