1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were all exceptionally attentive and the atmosphere was very relaxing. Being a book lover I was particularly impressed by the number and quality of reading material available in the seating area. Although I arrived with friends I was on my own as I left and a taxi was called arriving within minutes. I will definitely be returning and would recommend the hotel to friends.
Negative section of review
It would have been better if our rooms were closer but an apology was given to us on arrival and it didn't detract from our stay. There was nothing else not to like.
Positive section of review
Comfortable bed and room. Ground floor room quiet despite being by the motorway. Cheap for overnight stay. Food available next door. Staff friendly and helpful
Negative section of review
The bathroom and plumbing needs upgrading and a good clean. The shower didn’t drain away and it was a bit smelly. Carpet needs to be changed
Positive section of review
Good value, room was a few minutes walk from the station & next to all amenities & coffee shops etc. Great to have a kitchenette.
Negative section of review
The very loud fire alarm went off in all rooms at 7am & again at 7:30 am on Sunday morning when I was planning a lie in. Think it was a false alarm as we didn’t have to evacuate the building. Wasn’t happy to be woken up at that time on a Sunday.
Positive section of review
Our room was ready when we arrived and the breakfast buffet was delicious. My wife and I both slept well and the location was great.
Negative section of review
Inside hotel needs to be remodeled, carpets, bathrooms, and walls look tired.
Positive section of review
Quietness, staff were so so so nice, welcoming, accommodating. Room was lovely, clean and spacious. Very comfortable bed.
Negative section of review
Nothing
Stoke on Trent, United Kingdom
Positive section of review
Clean rooms nice and friendly and helpful staff great location for Alton towers
Negative section of review
I feel like the restraint is very expensive for families nearly £10-20 per head per meal if there was more options at a cheaper rate I feel we would have ate in the hotel more
Positive section of review
Fabulous, spacious property with excellent facilities and cleanliness.
Negative section of review
Not keen on the driveway however parked in the spaces on the opposite side of the street . No problem at all.
Positive section of review
Very good location and enough room for a family of four
Negative section of review
Maybe a bit to expensive but that’s London
Clacton-on-Sea, United Kingdom
Positive section of review
Very convenient comfortable and safe
Negative section of review
One of the neighbours who was also staying there :(
Positive section of review
Nice location
Negative section of review
Shampoo & soap was pretty poor