1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
After finding the car park, I had to search for reception. When I got there the greeting was great and I was efficiently checked in. That's when it became a problem. I was walked along the street for some distance to another building which I really wasn't expecting. Now my car was in one place and I was in another. The decor in the room had seen better days, although it was clean.
Negative section of review
Staying in another building so far from the hotel was simply annoying. The signage in the hotel is poor as well. I could not find my way back to my car from Reception and ended up walking around the building instead.
Positive section of review
The location is central! The uber pick up zone, is directly outside the window of bedroom and lounge. Ground level/footpath. Good kitchen/TV. Host was very helpful with turning off heating system. Asked to leave early (did leave after 1 night) due to too hot to sleep (no air) safety, street noise levels.
Negative section of review
Didn't feel safe. Fighting, yelling noise all night directly outside the windows, (uber pick up spot). Unable to open windows (for fresh air) no flyscreens, locks or guards, a person outside can reach in/step into window apartment easily. Host did not want to negotiate a cancellation. Due to above reasons, we checked out early and lost $ for the reminder of our stay. Small double bed. Not a place for mature persons.
Positive section of review
Location was perfect. You really could park the car and leave it as the property was so convenient, most everything was walking distance. Very lovely townhouse with great appointments. A perfect stay I would highly recommend.
Negative section of review
There wasn't anything we didn't like.
Positive section of review
Everything was just perfect, from checkin to breakfast! The room was very clean and the beds are really compfy. The staff was lovely and very helpful. Breakfast was lovely and there was plenty to choose form.
Negative section of review
The pictures on Booking.com need to be updated because I think they are a bit outdated and don't show the rooms how they should be displayed.
Positive section of review
The location was great, it was very clean and spacious, with beautiful views. The single beds were big and very comfortable, the Juliet bathroom was great. Having a shower and toilet downstairs was a bonus.
Negative section of review
Nothing
Ellesmere Port, United Kingdom
Positive section of review
Always welcoming from arrival to checking out, super clean and comfortable with lots of areas that meet all needs.
Negative section of review
Parking is sometimes quite difficult if the hotel is busy
Positive section of review
Very comy bed, excellent breakfast and lovely welcome. Good location too as I was on foot.
Negative section of review
Not applicable
Positive section of review
Friendly, nice rooms, good for someone either mobility issues
Negative section of review
Bar sandwiches a bit unimaginative
Positive section of review
excellent breakfast, friendly welcoming host
Positive section of review
Very smart and comfortable.
Negative section of review
Outside stairs to the entrance of the room.
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