1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
2nd time to this Hotel always spotless. Love the little extras like ground coffee and cafatiere. Love the honesty bar although didnt use it. Love how on the landing there is extra tea coffee toilet rolls etc just incase u need or want more. Hosts are great even though ive not met them feel like I know them. 1 text about being cold and the heating was switched s8 on.
Negative section of review
Nothing everything perfect
Positive section of review
I like that the staff knew my name. The happy 🙂 as you walk through the door and the warm welcome and the room being clean, tidy and everything ship shape and pleasant
Negative section of review
That was nothing to dislike
Positive section of review
Location and staff were great! Bathroom was modern and had a great shower with good selection of soaps. Golf course was also good 😊
Negative section of review
The bed was a bit too hard and the WiFi connection was bad. Generally outdated decor in the room
Positive section of review
Friendly and helpful staff. Perfect location for the castle, shopping and hiking Authur’s Seat.
Negative section of review
Would have liked berries and granola with my yogurt
Positive section of review
Good location for the o2 empire. Clean hotel, big comfy bed. Staff were friendly and welcoming.
Negative section of review
Room very hot and air con not efficient, had to open window which let in noises from tube next door and busy road. Hotel take full payment few days before despite stating on booking.com that no prepayment needed. Phone in room not working.
Positive section of review
Attractive , renovated barn . Lots of space and light
Negative section of review
Nothing
Positive section of review
Th staff were good and room was clean.
Negative section of review
Very small, tired room. Poor shower. All a bit underwhelming.
Positive section of review
Lovely decor and nice and Clean.
Negative section of review
Awful beds. Kept me and my daughter awake all night as we could not sleep. Also fan of some sort on all night and we Could not turn it off so that kept us up Also.
Positive section of review
Connivence for what I had to do
Negative section of review
Car park was being dug up in one part so there was less parking but temporary work I guess
Positive section of review
Location Support from host
Negative section of review
Tiny shower Heating system Tired decor Rubbish out front blowing in wind Poor furnishings