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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Was good to pay on arrival and having the boxed breakfast included was a great help - waffle, yoghurt, snack and drink. Room was very small but very well appointed; hairdryer, tea coffee sugar and milk, good bathroom, hanging space and good tv. The area has many small cheap hotels, this has been best value for money so far.
Negative section of review
Can hear the underground trains, but that's a fact of life here.
Positive section of review
Quite roomy 1 bedroom flat in a quiet area close to our desired location. Could be very good with a bit more sorting out. About 10min walk to bus and about 15min to trains. Nice outlook to greenery and good natural light and morning sun. Excellent big flat screen tv(s) and fast internet.
Negative section of review
Heating control was ambiguous and unreliable. The double bed was saggy and also placed against one wall for no particular reason . We had to ask for a clean/ new douvet as it was dirty. Tobi was helpful but lived some distance away so needed action could be delayed. Room for dining table and seats but only computer desk and office type chair provided
Positive section of review
We booked - by chance - ‚The Cottage‘, not in the actual hotel but just adjacent. A full fledged apartment for just the two of us! Staff needs to be mentioned - everyone was just super nice and attentive1 We had dinner there and breakfast and both was fantastic!
Negative section of review
Nothing really.
Positive section of review
Dinner was VeryGood. Not all of the menu was available, but the quality of food was excellent. Breakfast was. excellent too. My wife had fresh fruit - a mixture of melon and pineapple. The full English was freshly cooked and couldn't be faulted.
Negative section of review
A broken seat on the toilet, which front desk said would one fixed before the next guest. A small thing that would gave made the world of difference ---- fresh milk for tea
Saltburn-by-the-Sea, United Kingdom
Positive section of review
The staff were lovely. Helpful smiley smart It had a great location Good food Pleasant rooms Breakfast cooked as you wanted it. Not buffet style which is always cold
Negative section of review
Nothing.
Positive section of review
Easy parking and very helpful staff; Comfortable and clean room ; Excellent breakfast and good connections for my onward journey.
Negative section of review
I was initially disappointed that no evening meal and bar available - I only found out after I had booked via Booking.com. I knew I would arrive late and was concerned that might be difficult to find other places to eat. In the event all was OK I arrived earlier than anticipated and the chippie up the road was excellent ( worth a revisit! )
Positive section of review
Hotel very clean Service at the front desk and at the bar was excellent We will recommend this hotel for sure
Negative section of review
The room was a little bite small for the 2 of us. It was missing an outlet and night table on one side of the bed for more comfort. But other wise the room was very good.
Positive section of review
room. decor. ease of booking and settling in. food was amazing. cost wasn't bad. nice and warm.
Positive section of review
Perfect for little trip away
Negative section of review
Nothing
Positive section of review
Location and staff
Negative section of review
Room is clean but you could smell bathrooms odors as it was located near bathrooms ventilation area. Shower door is wobbly. Bed is ok.