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Positive section of review
Jill was very friendly and immediately made us feel like home. We came for a family wedding in St Ives which was about a 10-15 min drive away. The bed was comfortable and the rooms had ample storage for an overnight stay. The dining area had a good selection of breakfast items and looked out onto an attractive garden. I would have no hesitation in recommending the Agapanthus B&B.
Richmond upon Thames, United Kingdom
Positive section of review
Beautiful hotel, loved the spa, was quite busy when we were there but it was Easter weekend. Great breakfast lovely restaurant. Kind and helpful staff. We had a really impressive spacious room and the bed was amazing. We didn’t want to leave. The location is perfect next to Richmond park and near to shops lots of places to walk around. We would definitely stay here again.
Negative section of review
We weren’t given slippers and robes and staff said they had run out which was odd. Would be nice to have more sound options for the music in the spa when having treatments. The music sounded quite sad and wasn’t very uplifting or relaxing.
Positive section of review
Breakfast and food was good in the restaurant. Friendly service and bed was comfortable. Slightly larger gym than many hotels I have seen. and within easy reach of the airport and Birmingham International.
Negative section of review
Décor is a little dated and some areas of the hotel look tired, particular the changing rooms for the swimming pool and sauna facilities. Seemed a little pricey for what it was.
Positive section of review
The hotel was ideally located, very close to shops & restaurants. Everything was very clean and we loved the little extras such as robes & the milk in the fridge.
Negative section of review
Everything was perfect, but I do think check out could have been slightly later given that check in was quite late.
Positive section of review
Just the job for what I wanted. Comfy bed, friendly hosts and a fabulous freshly made cooked breakfast that set me up for the day ahead.
Positive section of review
Lovely hotel in a lovely setting. Rooms were spacious and clean. Breakfast had plenty of variety available.
Negative section of review
Beds in the family room weren’t overly comfortable.
Positive section of review
We had an early flight so this was such a find. Great communication and lovely, clean accommodation.
Positive section of review
Perfect setting great location Very clean Beautiful big bed
Negative section of review
Only 2 channels worked on TV . This was disappointing My daughter and I stayed to watch a show at Palace Theatre, in the morning it would have been good to watch some TV
Positive section of review
Location and hotel facilities Staffing was outstanding
Negative section of review
Nothing
Positive section of review
Spacious, clean beds and good location.
Negative section of review
We had no electricity for nearly 24 hours. Spent our first night in darkness with no heat and we were unable to charge our phones. No contact or reply from host to solve the issue until the next day and it wasn’t very helpful and responses seemed to be AI generated. Simply not good enough for the money we paid. It really tainted our trip having this ongoing issue hanging over us wondering if we’d get it sorted for second night, which we eventually did. We had to go into various electrical fuse boards for not only our apartment but for the whole building which we didn’t feel very comfortable doing. There was a sign in room about electricity also which indicates to me it is a common issue guests have so I don’t understand why the host didn’t confirm we had electricity when we checked in as they knew our check in time. Also one of beds in front room had broken spring.