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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very easy hotel to get to from Heathrow with one stop on the tube. The station is just across the road from the hotel so easy to walk to with suitcases and also easy to get into central London or anywhere else in the city. Nice hotel with a great swimming pool in the basement which was nice after a long flight. Highly recommend.
Positive section of review
The fact that there was a sitting room and a bar for the evening. The reception was very friendly and efficient. The room was nicely decorated and comfortable. There was a good choice of breakfast and the quality was also good.
Positive section of review
Staff were friendly and helpful. The bathroom was spacious enough and clean. The lockers had keys provided, which was convenient as often you need to have your own padlock. The location was convenient.
Negative section of review
It was tricky to get into bed as the ladder was blocked by the locker. I also couldn't sit upright on my bed and hit my head several times. The room was tiny.
Positive section of review
Very clean and tidy. Staff added some great accessories to the room and made it a special proposal for me and my wife to be
Negative section of review
Nothing
Positive section of review
Great location, rooms clean, comfortable, staff were amazing & outstanding beer garden.
Negative section of review
N/A.
Positive section of review
Location of the hotel for central Harrogate is perfect. Breakfast was very good.
Positive section of review
Location was good, car parking busy, hotel very clean, staff helpful.
Negative section of review
Car park, expensive and put a discretionary room charge of £18, not sure what for.
Positive section of review
Coonectivity, the Hotel was right next to the metro station
Negative section of review
the room was a bit scoffed, it looked dirty. The door was not soundproof, you could hear almost everything outside. Breakfast was a bit too expensive for the quality offered.
Positive section of review
Perfect host and ideal location for a family celebration
Positive section of review
Location was good
Negative section of review
There needs to be sound proofing between floors as we were kept awake by people in the other room, chatting and tv