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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Gorgeous cozy apartment in the heart of Innerleithen. Beautiful aesthetic indoors with dual aspect windows offering us pastoral views locally along with sunrises and sunsets. The blackbird was serenading us morning and evening! This was our home for two weeks and we loved it! Thank you to Annette and Roy for their warm and welcoming hospitality. When you are travelling its the little things which go a long way. The Borders region of Scotland is a sight to behold and we breathed it all in. Access to the countryside is so easy. This is also mountain biking mecca. The village is so walkable for everything you would need. And the people in the village are super friendly.
Negative section of review
If you are coming to this area in April be prepared for colder temperatures and inclement weather. Pack accordingly, the weather is not a hindrance. There was nothing not to like. The apartment was fabulous.
Positive section of review
The house was fairly clean, two very big kitchens downstairs and a dining room. Bathroom was a bit small and very cold as none of the heaters were on even at night. Nice TV in the room with hdmi, fairly spacious. Staff were nice and the location is brilliant if you don't plan on staying too long.
Negative section of review
My room was not really as advertised, the bed was really uncomfortable. It wasn't really a bed, it was sort of a fold up sofa. They did give me a sort of topper and an extra duvet but it was still pretty uncomfortable, a guest left one of the rooms and they did offer it to me but by then I was 2 nights of a 3 night stay in so there wasn't much of a point to it. Also only got one towel from the place which wasn't enough so I got my own towel.
Positive section of review
Location was excellent, access to the 7th floor by elevator. Secure access with front desk concierge, Transport links with bus stops within 5 minute walk, tube and Elizabeth line under ten minutes and local supermarket just around the corner.
Negative section of review
since our earlier visit about 12 months ago there has been a drop in standards. The lounge curtains still the same drab brown, hanging as if it was a poor students accommodation, glassware consisted of 4 x fluted champagne 1 x small wine glass and 2 large pint glasses not practical for normal use, two cups that were stained beyond cleaning. No bathroom tumblers, not even plastic ones. Decor overall very tired in desperate need of an overhaul. All the plates needed to be washed prior to use. For the fees charged I think they could make a better effort at the decor and amenities.
Positive section of review
The location was great . There was a brilliant restaurant across the road. The apartment itself was very clean and roomy well furnished. Really appreciated Charlie helpful and friendly attitude ... brilliant.
Negative section of review
There wasn't really anything we didn't like apart from the stairs as we have mobility issues but having said that we would go again !!!
Positive section of review
The welcome was amazing. The room was very spacious and comfortable. Breakfast was excellent!
Negative section of review
Couldn't fault it.
Positive section of review
Great budget hotel. It served its purpose really well.
Positive section of review
Loved how close the hotel is to the Royal Mile
Negative section of review
Not having an on-site car park. But that really is the only thing we didn’t like.
Positive section of review
Friendly atmosphere good food
Negative section of review
Room Needs updating
Positive section of review
Security was good
Negative section of review
Very small , no toilet roll ,only a single frying pan I had to buy another pan for cooking couldn’t watch the tv either
Positive section of review
general ambience
Negative section of review
breakfast
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