1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was in a amazing location close to shops and Paddington station to arrive from the Heathrow express. The hotel is modern and clean. The room is quite small but that is to be expected in Central London. The shower had good water pressure and we had a balcony and the roomed lots of natural light. The hotel stored our luggage for us after we checked out which was really convenient.
Negative section of review
The bed was a little hard, however I like a soft mattress.
Positive section of review
For our purpose - ( to dance at a Blackpool Dance Festival ) it was spot on - clean, quiet, close - had all the amenities that we needed - the host was very quick to respond to questions
Negative section of review
Wish there was another toilet in the second bathroom - but for the price - it was fine 🙃🙂
Positive section of review
Location was amazing. Food was incredible as were the staff. Room was spacious and lovely decking and furniture for us to sit on and watch the wildlife on the loch.
Negative section of review
Bathroom in need of updating and not clean. Extractor vent full of dust. Room smelt foisty when you entered and with the midgies you couldn’t leave patio doors open. Disappointing given cost of our two night stay.
Positive section of review
The location is in a great location for The Hydro! The majority of the staff were very friendly and the room had an amazing view of the hydro.
Negative section of review
I was disappointed and upset by the volume level of the Sky Bar. We stayed a Friday night and the music went on until 1am. We could feel the bass vibrating in our room on the 7th floor. I reported to Reception who made me feel that I was being slightly unreasonable but in my eyes it is a hotel before a bar and I feel the amount we paid was too much to listen to very loud techno music until 1am! We were staying for a special occasion and it slightly dampened the stay. I wouldn’t stay again on a weekend for this reason.
Positive section of review
Very clean and modern rooms. Great location near Paddington Station for my one night stay.
Negative section of review
Bed was too short. I’m 5’11 and my feet hung over the end of the bed.
Positive section of review
Great location, handy to restaurants and 2 tube stations. Lovely old character building.
Negative section of review
Small but to be expected. Quite a lot of steps but again to be expected. Would have rated it higher except for the bed, narrow and sagged in the middle, not comfortable. See
Positive section of review
Only a short drive from down town. Free parking and free tap water. Huge beds
Negative section of review
It's in a university campus, so keep that in mind.
Positive section of review
Staff were amazing, breakfast was delicious and tasted fresh.
Negative section of review
Cd player wasn't working in the TV unit, tv remotes are a bit outdated.
Positive section of review
The location was fantastic.
Negative section of review
No tea or coffee facilities.
Positive section of review
Breakfast was lovely
Negative section of review
Disappointed in customer service, booked two nights, paid for 2, flights were brought forward, so canceled second night, only booked hours before, was told non refundable, have stayed there many times, could have waived second night