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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
View from the room and the room itself was lovely. Loved the location..... Tram and buses across the road straight to city centre, gorgeous world renowned library across the road. Lifts were wow ! Lobby so welcoming with refreshing drinks on tap. The staff were truly caring and very thoughtful. I went with my rather frail elderly mum, staff support in getting her to the lift, offering support ......Grateful ! Many thanks to lovely Jinelle, at Reception and caring Sanilla who served us breakfast. Also the very tall gentleman and young lady at the swimming pool were very helpful ,friendly and attentive to our requests. Would definitely visit again. Much appreciation : )
Negative section of review
A bathmat to use in the bath Breakfast ... too pricey .and quality could be better
Positive section of review
Selina, the host was very friendly and well organised. The property was very clean and the breakfast was excellent. Good location for the pier, shops and restaurants. We left a bag in one of the bedrooms and Selina promptly posted it to us and didn't charge for the postage. Amazing service - above and beyond,
Negative section of review
No complaints at all.
Positive section of review
Was really nice location!!! Close to the airport if you needed a place near by. Lovely staff. Rooms are lovely and very comfy!
Positive section of review
Reasonable size room. Location good as near cruise terminal. Wifi ok. Could chrome cast.
Negative section of review
Dated hotel. Staff were not interested in assisting. Not friendly or welcoming. When you rang reception had to wait minutes before answering. Had to call back over 30 minutes after they said they would send someone to assist with our query. Safe wasn't secure in cupboard so didn't use. Furniture marked. Very expensive stay. Cheap quality toilet paper.
Positive section of review
Loved the location and the high standard of the accommodation.
Positive section of review
Nicely presented in good location for West Highland Way.
Negative section of review
The noise - we were there the night of the Drymen show, the Old Firm football final and a large wedding at the Winnock - it felt a bit like camping at Glastonbury! Things did quieten down after midnight.
Positive section of review
Nice contemporary style. Simple but effective.
Negative section of review
My room was in the basement with window facing a tiny internal yard holding the heating system/machinery. . If I’d been staying longer than a night this could be claustrophobic/depressing but maybe that’s why I got assigned that room… just one night stay and so once you’ve closed the curtains the room itself is great and the shower excellent.
Positive section of review
Location Building style
Negative section of review
Rooms require a little tlc. Rather rude waitress at the breakfast buffet who was more interested in preparing the tables for the next mealtime than looking after the guests.
Positive section of review
Clean quiet and private
Negative section of review
Nice and cosy
Positive section of review
Good location
Negative section of review
No tv