1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was a great size, lovely big comfy bed and it was spotlessly clean. The dinner / breakfast were delicious, great size portions and was brilliant value for money. The hotel is in a great location, lovely, leafy and safe and just a five minute stroll from the shops and restaurants of Solihull.
Negative section of review
It would have been great if we hadn't had to pay for parking.
Bradford on Avon, United Kingdom
Positive section of review
Loved the grounds and the welcome we recieved. They greeted us with a free drink each and suggested that we take a walk through the garden. The the food was incredible, the beautiful manor house was so cozy, and the en suite even had a clawfoot bathtub. Our stay was the highlight of our weekend in Bath.
Negative section of review
It was quite a hot evening and we couldnt open the larger window which was bolted. It makes sense of course, but a fan in the room or some other solution would have been perfect.
Positive section of review
The room was fabulous as was the bathroom, great shower products. Staff were very friendly and accommodating. The restaurant served great food and the cocktails are equally as good. The view from the restaurant was exceptional. We will return!
Negative section of review
TV making strange noises
Positive section of review
Bedroom was freezing and the bed linen clearly had not bewn ironed..i could not have an evening meal ad I was not offered any breakfast. Days havw apologises.
Negative section of review
As above which explains my unhappiness ans the hotel took my feedback on board.
Newcastle upon Tyne, United Kingdom
Positive section of review
Although full of hen and stag do's, we were on the quiet 6th floor
Negative section of review
Nothing apart from a weak internet connection
Positive section of review
Convenient location, lovely clean room with comfortable bed.
Negative section of review
The air conditioning unit started making a loud sploshing noise just before I went to bed. Despite turning it off, this continued intermittently until about 4am. I tried visiting the reception at around midnight, but the (very friendly) member of staff on duty had no idea how to fix the problem and said he couldn't give me another room. I couldn't work out if this was because there weren't any or because the only ones available were of a higher price than I was paying. I was staying in the area for a work conference, so having such an interrupted night's sleep was quite problematic. It's a shame because the room was very lovely otherwise.
Positive section of review
Great location, basic but very clean. Ideal budget option :)
Negative section of review
Nothing
Positive section of review
Returning customer. Very happy with it.
Positive section of review
Location wasn't great
Negative section of review
No parking or parking across road and have to pay 24hrs
Great Yarmouth, United Kingdom
Positive section of review
it was ok
Negative section of review
the moths in the room