1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
check in was easy and staff throughout the hotel were friendly and very helpful, luggage storage was particularly useful after checkout.
Negative section of review
Maybe some pastries at breakfast and fresh coffee and tea as the drinks in the urns were stewed
Positive section of review
Friendly staff. Clean rooms which looked recently refurbished with new carpets.
Negative section of review
Bus stop nearby takes you to Inverness but it isn't a regular service so you need to check the times and plan accordingly.
Positive section of review
It was everything and more will definitely be re-booking soon
Positive section of review
Adequate but characterless room. Good location.
Negative section of review
TOTAL RIP-OFF PARKING FEES!!! I booked the hotel because it is close to a venue I was attending so I was prepared to pay over the odds to stay there. What I hadn't prepared for was that this hotel sub-lets its parking to Parkingeye, a notoriously predatory car park management company. On the Booking.com listing the hotel mentions "Private Parking" as one of its "popular facilities". What it neglects to mention is that costs £20 a night to park there!!! That is on top of already sky-high room charges. In addition to rip-off parking fees and overpriced room, it wanted to charge £18.95 a head for breakfast too! We went elsewhere for breakfast but is still cost well over £500 for two nights. Worst value for money I have experienced.
Positive section of review
Value for money and central to everything
Positive section of review
Cleanliness, friendly host, location.
Negative section of review
Nothing
Positive section of review
It was very friendly and comfortable
Negative section of review
Nothing
Positive section of review
Closeness to Gatwick north terminal
Negative section of review
Breakfast
Positive section of review
Room was clean and comfortable
Negative section of review
Lack of facilities. No fride to keep water or anything. There is an airport nearby and the noise of the planes are very loud
Positive section of review
convenient
Negative section of review
Run down