1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff very responsive to requests for additional amenities. Management response to resolving a communication issue with front of counter staff. Breakfast arrangements. Location of facility
Positive section of review
Lovely breakfast! Absolutely gorgeous old home❤️ Owners were so helpful. Bed felt like heaven, bathroom was also heaven. Love to stay again!
Positive section of review
I only had time for breakfast one day and it was excellent. My room was large, comfortable and clean with all the amenities I needed
Negative section of review
No complaints
Positive section of review
How spacious it was and the bathroom, especially the shower was lovely. The staff were very accommodating.
Negative section of review
Tv wasn’t a smart tv. BBC1 had no sound. Hair dryer didn’t work unfortunately.
Positive section of review
Clean, modern, friendly staff, efficient Good situation of hotel
Negative section of review
Beds a little hard, pillows to flat
Positive section of review
Convenient city centre location
Negative section of review
Very hot in room (or extremely loud aircon) Lots of noise from surrounding rooms/corridor, including banging on door in middle of night While 'you get what you pay for', there are significantly nicer hotels nearby for not much extra
Positive section of review
Good location, right in town.
Negative section of review
Parking not at hotel! Poor breakfast.
Positive section of review
Nothing
Negative section of review
Checking in at reception took forever !!! The room :Very small you could hardly move around the bed and walls. The room was indeed of a makeover. The net curtains had rips in the bathroom .there were hairs in the bath from the previous tenant ,
Newcastle upon Tyne, United Kingdom
Positive section of review
Curry.
Negative section of review
Would benefit from better directions for people arriving by metro.
Positive section of review
Clean
Negative section of review
Cheap furnishings. Mattresses were poor