1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
nothing I found it dull and dark the staff looking like been bored all day no smile , for 5 star hotel I was disappointed , I had a good breakfast at premier inn as good as gantry hotel for a fraction of the money that gantry hotel charges😲
Negative section of review
as above
Positive section of review
Amazing property, with a great view over the harbour. Beautifully decorated with a big modern bathroom on the ground floor. It has all the facilities even a piano if you know how to play.
Positive section of review
I would definitely recommend staying here. Such a great location, 2 minutes from the sea front and stunning views out the back of the sun setting.
Negative section of review
N/A
Positive section of review
Breakfast was awful . Sausage , bacon , beans all overcooked and the poached eggs were really undercooked .
Negative section of review
All of it .
Positive section of review
It was really clean and the personnel are friendly and approachable.
Negative section of review
It is not that spacious enough. And it lack a lot of amenities, like having a gym would be nice.
Positive section of review
The room was very clean and of a really good standard.
Negative section of review
The swimming pool was disgusting. I couldnt believe I was in the same hotel. The pool,Sauna and steam room definitely need a refurbishment. The walls around the swimming pool are so old and look like they are falling apart. The sauna and steam rooms smell so bad. The the toilets in the pool area also need a refurbishment. The place is just not well maintained I wouldbt bother trying the swimming pool. However, if the pool area can be addressed it would be an excellent place to stay and have fun.
Positive section of review
Breakfast was lovely and the spa bath was amazing
Negative section of review
The room was on the small side compared to other cheaper rooms I've stayed in at this hotel, plus the shower gel was half used by the previous guest and not replaced
Positive section of review
Place was decent. Had all amenities we needed.
Negative section of review
Armchair broken and my dad almost fell and injured himself. Noise from the neighbours above is over the limit of acceptable. I did not sleep well at all. I was awake until 3am the one night and similarly the second night tho on second night they did at least go clubbing at one point. The neighbours are not overly loud but the floor is laminate and they were walking with heels and dropping things on the floor, floorboards for the apartment above were squeaky and they partied a lot so tho there was no loud music there was loud talking. I could hear everything. Apartment 100% not suitable for families with kids or for people looking to sleep well. I stayed on Thursday and Friday ... Also there are room for improvement in terms of cleanliness (mould in shower) and finishing quality.
Positive section of review
Clean, close to where I want to be.
Negative section of review
No plug in the basin room 4.
Positive section of review
Great location
Negative section of review
Rooms are so old and beds uncomfy and rooms so stuffy and warm
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