1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A great place to stay - lots of exciting projects coming up and there was a lot more space than expected inside. The fire was needed but warmed everything quickly. Fantastic nearby walks and shops within walking distance. The staff were very welcoming and my dog got many cuddles
Positive section of review
What an amazing place to stay! Gorgeous countryside views, a friendly and accommodating host and a wonderful breakfast to kick start our day. The family room was perfect for our small family.
Negative section of review
We loved everything!
Newcastle upon Tyne, United Kingdom
Positive section of review
Hotel was clean and all staff was super friendly and helpful. Plenty of transport from hotel to city centre
Negative section of review
Too loud on a night due to the pubs around the hotel. No fault of the hotel
Positive section of review
Very warm welcome. Room newly refurbished, carpet was new. Very clean. Warm and comfortable.
Negative section of review
Nothing. It’s a few miles out of Inverness but we knew that before booking. No complaints at all.
Positive section of review
The receptionist couldn't do enough for us. Restaurant staff very pleasant.
Negative section of review
No phone in the room.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location for what I needed as well as the price and parking
Negative section of review
The curtains had stains on. Noisy neighbours in above room
Positive section of review
Easy check-in and staff respond to request immediate
Negative section of review
Daily cleanliness and probably regular change of towels n top-up shampoo and bathing gels
Positive section of review
The rooms, lobby and the gym are all nice
Negative section of review
Disgusting situation looking at the smeared toilet bowl and wondering how to clean it without a toilet brush and feeling embarrassed when your Partner has to see your bloody mess every time walks into the bathroom. Don't really feel up to cleaning the toilet bowl with hands and folded toilet paper as recommended by some ingenious people. Just be like the rest of the world at least in this aspect. Or offer single use toilet brush.
Newcastle upon Tyne, United Kingdom
Positive section of review
Receptionist was really friendly
Positive section of review
Everything
Negative section of review
Owner had control of heating so bit chilly in March at times. Used extra blanket at night. Would be perfect in summer.