1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were very friendly and waited for us as we were a fraction late for check in, the place was nice, clean and offered a good breakfast
Negative section of review
Our rooms were 2 flights of stairs up. We are elderly and manage but it would be good to know when booking. In our case the manageress helped with the luggage.
Positive section of review
Superb breakfasts and restaurant. Obliging staff always ready to help. Great position in town.
Negative section of review
Nothing.
Positive section of review
Quiet countryside location and close to where we needed to where we were visiting friends
Negative section of review
The Mews didn't have a lift available, and the rooms were too warm for this time of year.
Positive section of review
Fantastic breakfast with lots of choice and very yummy
Positive section of review
Breakfast was good. Staff helpful.
Negative section of review
The room was not as expected. It was dirty. The carpets looked like someone has stained it. Bathroom was a mess too.
Positive section of review
Clean and fantastic amenities
Negative section of review
Nothing to not like
Positive section of review
Close to Kings Cross Station
Negative section of review
No lifts. Had been booked into a room at the very top with lots of stairs. Receptionist rebooked me into a sister hotel 2 roads down with a lift which took only one person (very small). Room was "tacky", dated and very dull. High step into shower/toilet room.
Positive section of review
The whole experience.
Negative section of review
Slightly larger bedroom would have been nice although I appreciate this wouldn’t have been possible.
Positive section of review
Breakfast
Negative section of review
Only one chair in the room. Expensive a la carte evening menu
Positive section of review
Staff
Negative section of review
Heating didn’t work.