1
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2
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3
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Positive section of review
The room was very clean and beautifully decorated, with a comfortable mattress, nice toiletries. Bar staff were very attentive.
Negative section of review
Unfortunately the room was very noisy, right next to the bar and on the corridor to the kitchens. It felt like you were sleeping in the corridor with no soundproofing. Above our room upstairs, it sounded like people were going to come through the ceiling. The chair in the room smelt terrible and had stains on. On the day of arrival our room was advertised for £150 per night we paid £200! The food was very expensive with a service charge added. Very disappointing overall
Newcastle upon Tyne, United Kingdom
Positive section of review
Top bloke Stan,Made me welcome from the start,lovely room on the back of the hotel.Loved his little dog too.
Negative section of review
Nothing to complain about.
Positive section of review
Handy for the Albert Hall. Easy to get there on tube. Very smooth check in and check out.
Negative section of review
The lift is minute, it felt cramped with 2 people and 2 small suitcases. Often a long wait. Staircases are narrow, dark and steep - but it is a town house so that is to be expected. Steps up to front door.
Positive section of review
Good location, friendly staff, lovely and clean, lovely breakfast.
Negative section of review
Not the quietest place due to other travellers.
Positive section of review
The cooked breakfast was just ok and the buffet style choices ok
Negative section of review
Breakfast The extraordinarily long walk to the room carrying luggage up and down stairs . If it wasn’t for Hattie offering to assist us when we arrived it would have been a struggle . I also thought covering up the glorious stained glass windows in the restaurant with pelmets was disappointing and detracted from the heritage of the building .
Positive section of review
Helpful staff and food at Neigbouring hotel Holiday Inn
Negative section of review
Too basic
Positive section of review
Breakfast was great, and location excellent
Negative section of review
Room / hotel could have done with a little more TLC
Positive section of review
Great location and breakfast was plentiful.
Positive section of review
We had a perfect stay, thank you very much!
Negative section of review
Everything was OK.
Positive section of review
Location/staff
Negative section of review
All good