1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hi Team, Good Morning! It was an overwhelming experience the staff were very professional yet very helpful, I would like to give a 5 star Rating to one of the Leisure Employee Rayan Klink he is very good at what he does and a true hospitality superstar also would like to thank Iza & Kaludia from the Bar Team. Thanks to Mr Rayan Klink for taking care of me and other guests at that hotel, Keep up the good work. Regards Alok
Positive section of review
Lovely friendly staff, room was very clean and very comfy bed. Onsite parking and very near the centre of Falmouth.
Negative section of review
I had to choose a time for breakfast and choose the night before what I wanted to eat, I would have preferred to choose when I sat down for breakfast.
Positive section of review
Clean, modern with lots of natural light. Tower room on the end is brilliant.
Negative section of review
Only got to stay 3 nights.
Positive section of review
Tranquil setting. Very comfortable accommodation. Lovely staff.
Negative section of review
I think a turndown service would be good but it's not the be all and end all.
Positive section of review
Location is brilliant, the hotel overall is amazing
Negative section of review
N/A
Positive section of review
Lovely staff, great spacious room fab location
Positive section of review
Food and hospitality. Bed was really comfy.
Negative section of review
The plumbing system for the showers is a lot to be desired. The shower control for the hot and cold was either faulty or the temp needed turning down. Anyway in my opinion very dangerous. I mentioned the issue to the receptionist and she said she would address it.
Positive section of review
Nice and central to all amenities
Negative section of review
There was nothing not to like
Positive section of review
Was good and worth the money
Positive section of review
Beautiful location
Negative section of review
Rail to attic was awful, no support and when carrying luggage is quite dangerous Dusty Blinds broken Shower hand held leaking water everywhere Bed ridiculous hard Carpets so hard We are really disappointed about our stay we was newly weds so this was our mini honeymoon and feel disappointed with the stay While other rooms might be better the attic room wasn’t at all enjoyable I had been told good reviews from people I know have stayed but they never stayed in the attic room We wouldn’t stay again if it was the attic room