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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
If all you need is the extra privacy of a self contained property, the flexibility to eat when you chose and a convenient parking space or reasonable access to railway station, this property will suit you - so long as you are not in Swindon for an event needing long robes and/or high heels. Initially pleased to find walk-in shower, but no knob on inside to close door and nowhere to put toiletries (or glasses) whilst using. Does have info folder, but micro font used was unreadable.
Negative section of review
Access is via fire escape from rough lane at rear. Handrail stops 2 steps from bottom on one side, and is too close to pebbledashed wall on other. Light only comes on when you reach top platform, and goes off before you can fit key into lock! Nasty drop into main bedroom (photo 2). Door left wide open so warning sign only seen too late. Had to sleep in front (twin) room to avoid this. Beds are only 2'6" wide, and duvets very thin. Only one extra bedspread for twin room. No blind in front bathroom, which faces street - and light comes on every time someone passes its door. Handbook for toaster, but not for fancy TV, which seems to need account even for freeview channels. Although some areas look recently decorated, it suffers from poor finish - gaps in window seal create draughts in front bathroom (photo 4) & its door handle is stuck "open" with protruding screw that takes skin off knuckles, toilet roll holder fitted at wrong angle, drawer painted shut. Quicker to boil kettle than wait for hot water to run through (don't stand under shower until it does!) Photos make it look larger than it is. Despite advising when booking, and again week before stay that I was arriving by train, I was sent satnav details. Asked if they could let me have check-in details night before, as can't guarantee Internet once I leave home. Reply was "Look forward to meeting you". They didn't. Fortunately had allowed extra time to change stations in London, and station WiFi was working, as the satnav directions and code for keybox were sent FIVE HOURS after I left home.
Derry Londonderry, United Kingdom
Positive section of review
Best place in Derry to stay from my perspective. Room was lovely, the owner of this place is best mate You can actually imagine in terms of hospitality, i'll come back. Thank You!
Bury Saint Edmunds, United Kingdom
Positive section of review
The hotel is an easy drive into Bury St Edmunds. The grounds are pretty and the staff though scarce were friendly.
Negative section of review
I have stayed at this hotel before and had a stunning room at the back of the hotel in the gardens. This time, the whole experience was extremely disappointing. I had room 1, it’s the noisiest room I have ever experienced in any hotel. The traffic outside kept me awake most of the night. The room was old and tired with a cracked shower which took forever to heat up. This room is not suitable for a relaxing stay or a good night sleep. I only ever saw one member of staff, we had to check ourselves out which felt very impersonal.
Positive section of review
Very good location, close to town centre, 10 minute drive, very close to supermarket and retail parks
Negative section of review
Water wasn't very hot for the shower. Only received complimentary biscuits on the last day of a 5 night stay.
Positive section of review
It was great, cosy and clean for TWO persons. But we were three.
Negative section of review
Two people could be very happy here. The third person had dirty linens and uncomfortable sofa. We speaked to two persons trying to fix the problem. The lady answering on booking messages was nice, but the guy answering on the phone was nasty. He mocked us and said it was not a hotel. Yep, but still we payed for it, and we payed for three persons.
Positive section of review
Location and outlook, living area and kitchen and bathrooms.
Negative section of review
No storage areas (chest of drawers) in either bedroom. Second bedroom too small for a double bed. Skylight in second bedroom requires a blind. For two couples staying, like us, one key is inadequate. When outside window open, a strong smell of "weed" being smoked from area below. No dustbins in immediate area from apparment block. Access roads to appartment blocks unfinished with raised manhole covers.
Positive section of review
Very nice clean house and very quiet area.
Negative section of review
The front door was hard to open. All the beds were very uncomfortable, and the pillows were very thin. We didn't get any sleep. The grass also needed cutting.
Positive section of review
Home from home, great staff, great stay
Negative section of review
Not all rooms are equal, have stayed in the upper floor rooms and they are quiet and peaceful. But noticed that other floors are not as quiet or generous. Just a note when booking .
Positive section of review
Central for everything..food great..
Negative section of review
Bed was too hot with plastic sheet under top sheet...
Positive section of review
Comfort and clean room
Negative section of review
Breakfast late and fire alarm keep on
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