1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a spacious room overlooking the airport approach and we were worried that it might be noisy as flights were landing, but it was lovely and quiet and we didn't hear a thing when the window and curtains were closed. The staff were all very friendly and helpful and there was plenty of choice at breakfast.
Negative section of review
The only minor niggle in our room was that we would have loved to have mugs for the tea/coffee rather than the small cups and saucers provided. Dinner in the restaurant was OK but not great. Fine when staying for only one night but would be limiting if there for longer.
Positive section of review
I loved the feel and the look of the furnishings and decor, as well as the general quirkiness of an older building. The tea and coffee facilities, and the warmth of the room made it a pleasure to spend the evening in!
Positive section of review
Fantastic modern hotel that was so well equipped. The rooms were so quiet and the beds super comfy. Staff were lovely and very helpful. We loved the breakfast too!! We will definitely be visiting again.
Positive section of review
The location is fantastic, the staff couldn't have been more helpful and friendly. The food was excellent.
Negative section of review
Our room was too hot, even with the heating turned off
Positive section of review
A lovely hotel with uniquely decorated rooms. Excellent breakfast freshly cooked. Very good value for money.
Positive section of review
Staff ☆☆☆☆☆, room spacious & clean, the bed was comfortable.
Negative section of review
Pillows are not very comfortable. No food is available late hrs
Positive section of review
- Good location in Cambridge. - Communicative host.
Negative section of review
- Steep stairs, not suitable for older people or heavy luggage. - Unclear street signage. - Very soft mattresses. - Noisy street intersection. - Hidden fees: £105 cleaning fee (in small print) and £160 security deposit (not mentioned until booking). - Incorrect information on booking.com about payment at the property; full payment is charged immediately. - Unreasonable charges - charging £30 per hour for early check-in requests.
Positive section of review
Very comfortable and welcoming. Great location
Positive section of review
Clean and comfortable !
Negative section of review
Having chosen a meal thaywas so bad sent it back twice. Ordered a different meal that was ok !