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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The most beautiful and comfortable apartment we have ever stayed in. Everything we needed was there for us. They even left us a bottle of wine and a basket of tayto crisps which was so lovely. Tea ,coffee, milk and toileties were provided. Towels ,hair dryer, iron and iron board. 2 beautiful bedrooms , 2 bathrooms with one of these en suite. Huge comfortable couch which is also a sofa bed, huge smart TV. Balcony in living area and also balcony in main bedroom. Full kitchen and cooking facilities. Large dining area. A lovely 5 min walk over the bridge and we were in the city centre. Couldn't believe our luck that we found such and amazing place in such a central location that was great value. The staff were fabulous to deal with and so friendly and helpful too ! It was like a home away from home for us and we really wouldn't stay anyway else but here in future. Glad we found this place. Thank you for such a great stay and we highly recommended you !
Positive section of review
they wouldn’t let us inside the property, even though we had been through the security checks twice. For anyone who has stayed they can vouch for the property being on an inconspicuous dodgy very busy London main road, we were two young females left outside at 11-12pm alone, with a legitimate booking. I have never experienced anything like it. We spoke to a lady on the phone about the issue getting inside the building and we came up against zero help and zero care. I’ve stayed across London and have never experienced service like it, we haven’t even had a refund yet! we had to pay and travel to another location to stay somewhere else!! Awful.
Positive section of review
Booking dot com double booked my room and sent a very obsecure email that i did not read. when i arrived at the hotel, i was told by the staff my room was double booked and i had to find alternative accomadation. also booking dot com did not have the courtesy to emial me to refund me. i was only refunded when i arrived at the hotel.
Negative section of review
Booking dot com double booked my room and sent a very obsecure email that i did not read. when i arrived at the hotel, i was told by the staff my room was double booked and i had to find alternative accomadation. also booking dot com did not have the courtesy to emial me to refund me. i was only refunded when i arrived at the hotel.
Positive section of review
Fantastic hotel. The young man, Jay, in the bar was so friendly and amusing. The receptionist, Simon was so charming and helpful. We really hope we will go there again when we are in the vicinity. Fabulous breakfast. The bedroom lovely, clean and comfortable bedding
Negative section of review
Nothing to dislike at all
Positive section of review
Fabulous breakfast WiFi didn't work and kitchen closed until further notice which was a real disappointment as this was one of the reasons we booked this hotel as we have stayed here many times before.
Negative section of review
No lunch or evening restaurant meals until further notice
Positive section of review
It has a separate entrance and all the privacy a guest could ever wish for. The unit was probably designed for hospitality. It’s an absolute value for money.
Negative section of review
Can’t think off anything yet…
Positive section of review
Lovely big room with sofa, lovely bathroom. The view from the hotel over the bay is wonderful. The owners were very friendly and the breakfast was great.
Negative section of review
Nothing
Positive section of review
Excellent location, a house full of character, lovely furniture, comfy bed, box of chocolates in the room, scones on arrival, breakfast, bath products.
Negative section of review
Pool was not working as the heating element was broken.
Positive section of review
Great Hotel with individual Charme. Super Staff at work. Delicious englisch breakfast.
Negative section of review
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Positive section of review
A lovely welcome and a very comfy bed