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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was spacious, which isn't always the case for solo travellers. It was beautifully clean with a decent sized bathroom, the staff were very helpful and the location was excellent. The bed was super comfortable and the bathroom was probably the best ld seen in any hotel lve stayed at. The Hospitality Tray actually had more than enough tea bags and milk, which is a rarity.
Negative section of review
A few small items of damage, the bathroom door had a couple of "dinks " in it like it had been hit with a hammer? Broken glass in one of the communal doors in the corridor, nothing major but noticeable.
Positive section of review
Location great, close to beach and the town, where there are shops and restaurants. Breakfast fantastic. Bed really comfortable. Fan in the room. Had access to an iron and board. Everything about this place was wonderful.
Negative section of review
Nothing as far as we're concerned.
Positive section of review
Location, cleanliness, spacious apartment, air conditioning, fridge, microwave and kettle, tea, coffee, water and biscuits, bedsheets spotless. Very comfortable. Luggage drop off next door to apartment.
Negative section of review
Musty odour on stairs up to accommodation. No bedside locker in one bedroom, no sink to wash up delph so had to use bathroom sink. These are just minor points though.
Positive section of review
This accommodation was super clean and perfect in every way. The facilities were exceptional. The hosts were most helpful. I had a most wonderful stay, I totally recommend this one bedroom flat.
Negative section of review
Nothing at all.
Positive section of review
The hotel was very comfortable and warm. Breakfast exceeded expectations and the serving staff were very friendly. Excellent location.
Negative section of review
The only criticism I have is that the elevator was small and slow.
Positive section of review
Fantastic location, Monica & Gavin were really friendly and helpful, lovely big room and bathroom, amazing cooked breakfast!
Negative section of review
Nothing!
Positive section of review
Andrey was very helpful and professional. Did everything to make our stay pleasant
Positive section of review
Excellent location within easy access to beach and town centre
Negative section of review
As with many hotels, no plug points anywhere near a mirror. Only an issue though if you need to use a hairdryer straighteners!
Positive section of review
Location close to Le Manoir where we were dining
Negative section of review
Had the worst experience at reception that I have ever had at a hotel. The member of staff at reception asked if we wanted breakfast we said we had a busy schedule and weren’t sure. We asked if we could decide later . We were told quite aggressively that it would cost more so we needed to decide right now. Understanding that the rate was for pre booked breakfast we explained we would drop our bags in the room check our itinerary and ring straight down . The member of staff said no that was not possible if we left reception we could not have breakfast at the booked rate. I get rules and I understand variable pricing but the scenario played out was farcical. I said in that case we would not require breakfast . The layout of the hotel was explained to us and I was handed a wallet with the room keys . I had my hands full as I had a suit carrier as well as my bag and asked the lady to remind me which room we were in she said “ it’s in the wallet I just gave you “ as she is standing in front of her computer. She watched whilst I put everything down on the floor to open the wallet and check the room number. Very poor service, very poorly trained staff .
Positive section of review
Nothing
Negative section of review
Having to pay £7.99 for parking yet blue badge Rooms terrible no actual bathroom toilet separate to shower no carpet in room can easily slip Beds not comfy Thought was cooked breakfast but no Hardly any options And had to pay just for water only wanted some to take to the room