1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely fantastic experience. Incredible suggestions for food and exploring from Angus and Claire. Wonderful room, furnishings and information about area history. Can’t recommend it enough.
Negative section of review
It was all fantastic
Positive section of review
Family trip, the hotel is in a fabulous location, friendly staff, comfortable beds, the hotel is well furnished and has that comfortable feel.
Negative section of review
The pillows need replacing in both of the rooms we had booked. Our bathroom lacked places to hang hand towel’s, could be fixed simply with a rail or hook on the side of the sink cabinet.
Positive section of review
Excellent location, bedroom good and well insulated from outside noise. Bathroom a little cramped but good shower.
Negative section of review
Insufficient hangers and hooks for coats etc. Unable to access lift when checking out as being used by staff.
Positive section of review
Very classy hotel. Leisure facilities 2nd to none. Staff really friendly and helpful. Bed very comfy
Positive section of review
Really helpful front of house staff, exceptionally clean and a truly amazing location
Negative section of review
Nothing
Positive section of review
Value for money and the studio apartment was well equipped, clean and comfortable.
Negative section of review
The door from accessibility lift did not work and was extremely heavy to push open. The communal hallways were not very clean. No hangers or tea towel.
Derry Londonderry, United Kingdom
Positive section of review
Great location for exploring and walking around the wall. Good to have parking.
Positive section of review
Easy to travel to tourist attractions.
Negative section of review
The hotel is very big. It was busy and the restaurant noisy. The picture of the hotel and rooms was misleading.
Positive section of review
The location was really good
Negative section of review
The instructions to get access to the room were super long but easy enough to actually get in
Positive section of review
Location, price
Negative section of review
The bed was broken and I've had hip replacement so I had to sleep at the bottom of the bed