1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Short walking distance to the main beach, town centre, restaurant and shops. The cottage is well equipped with all the amenities for cooking and washing which is a plus when travelling. There’s a small nice patio at the back and a close by laundromat if you need tumble drying. Communication is really good. The property team responded quickly when we got in touch.
Negative section of review
Parking can be an issue but with a card permit you can always find a space nearby. Mid mornings and before 5pm tend to be the best times to park outside the property.
Positive section of review
It was perfect for the few days we were visiting my brother. We had a partial sea view which was a treat to wake up to, a 5 minute down hill walk to a large beautiful beach, where one of our favourite beach restaurants is located, and a beautiful scenic walk into St Ives.
Negative section of review
There wasn’t really anything we didn’t like about the apartment. It was small, but perfectly adequate, clean, and well equipped for two people. I would say, if you find ‘up hill’ walking a struggle, i think one would find the location a challenge, f not using a car, however, we thoroughly enjoyed our up hill walking, particularly after our evening meal!
Positive section of review
I liked the attention to detail with our service but i was under whelmed with the room. I loved the under floor heating. I loved the bedding and slept very well.
Negative section of review
It was small, the TV didn't stay on and kept re downloading and the coffee machine didn't work.
Positive section of review
its an very nice old hotel in Stornoway. Currently there is renovation ongoing, but even that did not impact us much.
Negative section of review
The only thing I missed was a lift to the 2nd floor. But to be fair, it is a very nice old hotel which is much more of interest then a lift ;-)
Positive section of review
Staff were very attentive. Food was a good standard. Breakfast was excellent.
Negative section of review
Nothing to complain about the property
Positive section of review
The cleanliness of the room, the staff and facilities
Negative section of review
The key system that stops working with phone interference was something that's a bit dated now with new technology and sometimes it's a nuisance having to keep going back and forth.
Positive section of review
Location really nice and easy to get to places.
Negative section of review
Beds could have been more comfortable.
Positive section of review
It was clean Food at the restaurant was good
Negative section of review
No frills Uninformed staff member on reception Room size
Positive section of review
Great accommodation comfortable and clean
Positive section of review
Lovely room and food
Negative section of review
A bit noisy up to 10pm but it us a pub room so to be expected