1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was comfortable and clean. The shower was fine, good hot water. We had a kitchenette with fridge, microwave, and kettle. There were teas and coffees, but only enough for 1 night and we were there for 2 nights. Takes a moment to work out how to get to your accommodation but once you figure it out, it's actually really simple. You don't actually see staff at all.
Negative section of review
Could have done with a few more coffee sachets.
Positive section of review
Breakfast excellent, room was not good as the bed was not comfortable and the window was a nightmare to get to for both the curtain and getting air into the room
Clacton-on-Sea, United Kingdom
Positive section of review
Very comfortable room, complete with fridge. Plenty of room to sit in chair. Bath and shower amazing. Very good selection of beverages and nibbles.
Positive section of review
The room was very small but had everything we needed. A nice kitchen and social area downstairs (though we didn't use it).
Negative section of review
Immediately following our arrival, I contacted staff with a request (phone number didn't work so I emailed) and never received a reply. I noticed a fellow guest's note (on notice board in entry-way) that they tried also to contact the staff by various methods with no success. My impression was that once they have your money they are not interested in offering any further support. Information they provide on listing about buses to accommodation is out of date and incorrect. We went around in circles trying to find the buses they specified, then eventually found out they either did not exist or were the wrong ones. Unnecessarily frustrating and time-wasting. (We did successfully get a bus back into town from the accommodation - not one of the ones they identified).
Positive section of review
Staff were very friendly and helpful. Room was a good size and clean. Food on the evening and at breakfast was good
Positive section of review
Staff were incredible and very attentive, excellent food in the restaurant, my bed was very comfy (near window)
Negative section of review
Bed near bathroom mattress was uncomfortable and dipped on one side
Positive section of review
Instructions given prior. Host was easy to contact
Positive section of review
It was a convenient spot to stay. Clean room.
Negative section of review
Shower was very low pressure, sheets on bed are looking worn.
Positive section of review
Hotel and breakfast not daft very pleasant
Positive section of review
It was clean. The breakfast delicious.