1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
- Located in proximity to all the touristic attractions, restaurants and shops (all in walking distance) - In the vicinity of a calm park - Extremely friendly staff on place and via chat (we encountered a heating/ warm water issue and Stephanie from the chat helped us solve it, for which we are very grateful) - Modern design and facilities (e.g. kitchen appliances) - Free necessities (coffee, towels) available 24/7
Negative section of review
We were assigned a ground floor room next to some constantly working machines (air-conditioning?) situated outside, in the garden. They did not look nice (booked a garden view), were quite noisy and the people visiting the garden could peek into our apartment. When we arrived there was nobody at the reception anymore, so we could not ask for a room swap. That was an annoyance as we stayed there for 9 nights. For noise-sensitive people garden side is worth booking though, as the hotel is situated at a quite busy road.
Positive section of review
Amazing English pub with beautifully appointed rooms that maintained their charm. Room was clean, beds comfortable, bathroom was large with all the products you would need. Excellent tea, coffee, water, chocolates and a nip of gin! The breakfast was great - eggs Benedict one day and avocado on toast the next.
Negative section of review
All perfect
Positive section of review
The hilton always smells lovely and the air conditioned rooms are always good. The breakfasts is also lovely. Great location as tram it just outside and it's quiet also. Beds are very comfortable and lovd the black out curtains .
Negative section of review
Normally our rooms are immaculate. This time there was what looked to either be chocolate of fecal matter on the sliding door where someone hand would go. The bathroom floor had quite a bit of hair on and around the flooring.
Positive section of review
Breakfast was as indicated; a continental breakfast. The food was mostly good, but the butter was not very nice, tasting almost like margarine. The location was excellent, a 2km walk into the centre of Oxford.
Negative section of review
When first walking up to the room, I noticed that the door handle was hanging down and found out that the lock was tricky to operate. On entering the room I nearly fell over, having stood in a hole in the floor, covered by carpet. The television aerial had problems so the picture was intermittent. The fan did not operate in the bathroom. The sealing around the shower was mouldy, as was the ceiling. The toilet seat was loose and would swivel when trying to sit on it. The shower pipe was rusty. The whole experience was very poor and the four stars that it publishes are a joke. It would be lucky to get two stars.
Positive section of review
At walking distance from town and central railway station, that was ok. Had an ensuite room, quite spacious. Tea and coffee and a kettle were provided.
Negative section of review
The place was dirty. Used raisor blades lying in the bathroom, the shower was dirty, so was the toilet. No toilet paper provided. No hot water in sink or shower. I know this was a low budget choice, but cleanliness is a minimum requirement. Looking at the infrastructure, I wonder if they even are compliant with fire prevention regulations.
Bourton on the Water, United Kingdom
Positive section of review
Great cottage in an ideal location. Garden a fabulous bonus. All directions and key collection clear and easy. Would definitely recommend - just great!
Positive section of review
Helpful staff. Very good breakfast.
Negative section of review
Parking was available for a fee although the website suggested that it was free.
Positive section of review
Breakfast excellent
Positive section of review
Comfy bed
Negative section of review
Breakfast and the bathroom
Positive section of review
Sea view
Negative section of review
Breakfast was not good. Bed was way too soft.