1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Close to town Centre, lovely breakfast, very clean and comfortable. Lovely quirky breakfast room. Richard was very welcoming, friendly and informative and made me feel very at home. There was no parking which I was aware of when booking. Richard recommended a car park about 5-10 minutes walk away which was only £3.50 for 24 hours but there’s parking outside free outside permit hours.
Negative section of review
Nothing
Positive section of review
Instructions to access the penthouse apartment were sent before our stay. Everything was easy to understand and follow. The apartment was clean and comfortable. It is a few minutes walk to Windsor Castle and shops. Bus 703 from Heathrow let us off right in front of the apartment. We had a peaceful night's sleep.
Negative section of review
I personally had trouble figuring out the shower. But I think that is common for non-UK residents!
Positive section of review
What we liked the most about the property is the staff, the guy that did check in for us was so nice, answered all our questions and helped us in everything, He was Amazing and the location is perfect and comfortable room. We will stay again in this hotel in a future London Trip
Negative section of review
No card reader available to pay with card
Positive section of review
Welcoming cream tea was lovely touch. Everything you needed to know about the propery was in a well set out manual. The living area and kitchen are well set out and comfortable. Car park at the door. Wine cellar next door.
Negative section of review
Need a very small car to comfortably negotiate the narrow lane.
Positive section of review
The room had a nespresso machine, an iron and we enjoyed that it was really quiet at night. For every day you chose not to get your room cleaned you received a 10 pound voucher.
Negative section of review
The room was a little small for the three of us (third person had a bed at the foot of the king bed) and there could have been more variety at the breakfast buffet. Other than that we enjoyed our stay.
Compton Martin, United Kingdom
Positive section of review
The staff were super friendly and nothing was too much trouble. Dinner was delicious and breakfast was lovely too.
Negative section of review
Nothing..it was just great.
Positive section of review
Great parking close to the hotel. Super helpful staff and great breakfast.
Negative section of review
Window latch was broken and therefore couldn’t be secured closed - with easy access from a flat roof. Not ideal. Room was also overly warm even with the window open.
Positive section of review
Stopped before so new what to expect
Negative section of review
Only fault would have been handy to have a shower in bedroom
Stansted Mountfitchet, United Kingdom
Positive section of review
Bar area comfortable staff attentive
Negative section of review
Room little tired
Shepton Mallet, United Kingdom
Positive section of review
Brilliant spa and great location.
Negative section of review
Limited menu and some of the building needing an update.