1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment is stunning, and perfectly decorated, it does feel quite grand in the living room, with the massive windows and leather furniture! The kitchen area is top notch as well, and the little gifts the owner left us was so nice, above and beyond if u ask me! 😀 The beds are sooo comfy, we've bought the same pillows after our stay. I'd highly recommend booking this to anyone and everyone, just not on the weeks we want!
Negative section of review
Leaving!
Positive section of review
The room was nice and big and neat, I had a robe and slippers and everything was clean. The staff offered me a chocolate chip and nut cookie when I checked in, which was nice, and they left chocolate and sparkling water in my room when I checked in. They also wrote me a nice welcome card that they left in my room when I checked in. I also thoroughly enjoyed the sauna, steam room and pool.
Positive section of review
Clean facility, standard hotel with gym, swimming and spa. Authentic products. My room has one of the wireless charging adapters. Lake view. Option of private bar (fridge). Clean bathroom and lovely towels
Positive section of review
Breakfast menu was great with lots of choice. Service wa excellent from friendly professional staff. Room was spacious and comfortable. Location was outstanding.
Negative section of review
Minor quibble was that the lift was out of action for half the duration of our stay - we were on the fourth floor.
Positive section of review
The room is big and clean. Staff is extremely friendly. The location is pretty convenient to all the places of interest in York.
Negative section of review
The toilet is really cold without any heater
Positive section of review
Good off street parking. Great location. Easy access to come and go. Plentiful supply of tea, coffee and towels for the room.
Negative section of review
Steep stairs to the upper floor may present a bit of an issue for some people.
Positive section of review
The hosts, the breakfast, the banter and the wee dog.
Negative section of review
Would’ve preferred an en suite room but otherwise all good
Positive section of review
Great friendly greating,very helpful,
Negative section of review
Everything very good
Positive section of review
Your customer service was excellent
Negative section of review
Black pepper in alot of the meals. Customers should be able to put on their own salt and pepper at the table.
Positive section of review
Location
Negative section of review
Tiny bathroom/ small room without many facilities for a hefty cost