1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was excellent - it was peaceful after hectic sightseeing in London. We had a great view of the bridge. Loved that the Tower of London was nearby. Good size room. On the weekend there was a dj and outdoor bar infront of the hotel. There’s a lovely wharf just to the side of the hotel. Loved the ambience. Would definitely stay there again. I have to make special mention of Veronica - she greeted us with a big smile in the mornings was and went out of her way to ensure our room was comfortable.
Negative section of review
The lifts were very slow
Positive section of review
The landlord was very welcoming and took time to make us feel at home. Filled us in on the local history and suggested places to visit. The village and surrounding areas were beautiful. Room and bathroom were very good. Evening meals were delicious.
Negative section of review
Breakfast was good but an option rather than full English would have been nice. Toast and coffee were not hot. Not a big problem but.. entrance to the premises via the carpark takes you past the bins, which is not lovely. Entrance to the rooms (foot of the stairs) has some rubbish including a full ashtray.
Positive section of review
The staff at Hylands are all very helpful. They do a nice cooked breakfast and the rooms are all very nice and comfy. The room was quiet as I asked for and the bed comfy. The en-suite had a bath and a shower, with fresh towels provided.
Positive section of review
The cottage is centrally located in the lovely town of Winchcombe from where you can walk all around town. The hosts are great and provided all the necessary information in advance to make our stay as comfortable as it could be.
Positive section of review
Beautiful house and the spa blew it out of the water, relaxing break for my partners surprise 40th birthday. Comfortable, relaxing, cosy and we can't wait to come back
Negative section of review
Nothing I can think of!!
Positive section of review
perfect location. parking permit available. fantastic pre holiday information from the hosts. everything needed was supplied.
Negative section of review
just be aware that the upper bedroom stairs would be difficult to access for an older person.
Positive section of review
Very pleasant country house hotel. Clean, comfortable, welcoming with helpful staff and excellent restaurant.
Positive section of review
The building is lovely and with the right management and staff this would be a lovely place.
Negative section of review
Supposed to be 24h reception when checking out there was a phone number to ring as door was locked, no instructions on how to get out, rang the phone number 8 times to be told by someone asleep that she doesn’t work there, we ended up finding our way to a fire door and left that way, no alarms went off when opening the fire door. We couldn’t use Apple Pay to pay for parking or anything.
Positive section of review
The place had a lovely feel to it. Very clean and comfy. Staff were all helpful and friendly
Negative section of review
The only thing for me was the position as I have a sore knee at the moment and the walk back from Bath town center was up a steep hill so we got an Uber back
Positive section of review
Location was perfect..easy to find..parking...food..breakfast.
Negative section of review
Wifi not good, tried to connect on different occasions in different places but it didnt work..probably need more boosters around the building?..
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
