1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was perfect apart from the shower was cold, friendly staff went above and beyond to make our anxious dog comfortable, very clean breakfast amazing we had the continental breakfast, very comfortable bed.
Negative section of review
Shower was cold
Positive section of review
We were warmly welcomed at reception when checking in. The room was comfortable, and there was plenty of space in the room. Shower and bathroom was lovely and clean.
Negative section of review
The breakfast! We went down for breakfast at 9am and there were empty food boards which I assume had some breakfast items, guessing cheese and cold meats, which were not replaced. The hot buffet food was just about warm, fried eggs were placed on a normal plate covered with a lid so they would have been cold . We had to ask for scrambled eggs to be cooked as there were not any premade. We were there for half an hour and the table next to us which had salt and breadcrumbs on, had not been cleaned all that time . Waiters were not paying attention to replacing finished food items, at one point there was no bread. For the price we paid for the room ,we expected better breakfast with more choice.
Positive section of review
Friendly,helpful staff.Clean, comfy twin rooms, tea making facilities , dove toiletries . Plentiful breakfast , freshly cooked . Close to Enoch shopping centre .
Negative section of review
Expensive .
Positive section of review
The Sweeney was a welcome surprise..staff, accommodation and food was really superb.
Negative section of review
That I was only staying 1 night!
Positive section of review
Great location, staff where very friendly and accommodating. Hotel was immaculate
Positive section of review
The property is in a great location, facilities really good, and very clean.
Negative section of review
We didn’t arrive until about 10pm and didn’t really know what in the way of a welcome pack there might be. Whilst there was tea, coffee etc., there was no milk or cereal or anything. It would be good to have a small welcome pack - doesn’t need to be anything substantial, just something to allow for a cup of tea and perhaps some cereal or bread for breakfast the first morning.
Positive section of review
There was a fan in the room. They made me a bacon sandwich to take away.
Negative section of review
I was woken up from 9pm every few minutes until 1.30pm by guests slamming their chest of drawers. I had almost no sleep. Also the duvet is feather so those with asthma or allergies beware.
Positive section of review
Excellent location Very friendly Great food
Negative section of review
Nothing!!!
Positive section of review
Location and how clean it was
Negative section of review
Having to carry an additional phone around
Brighton & Hove, United Kingdom
Positive section of review
Location
Negative section of review
Location was okay but very old building and noisy Surprisingly no water in the toilet in the morning and I have to wait in the toilet Very poor window glassing with alot of noise