• Pets allowed
  • Free WiFi
  • Bath
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Lift
  • Parking on site
  • Facilities for disabled guests

This 4-star hotel is 150 metres from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a minibar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 300 metres from Custom House Station on the DLR (Docklands Light Railway).

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.8)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Travel Sustainable Level 1

This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.5
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
7.9
Location
8.8
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Jasper
    NetherlandsNetherlands
    Very nice view from our room. It was quiet at night.
  • Martin
    United KingdomUnited Kingdom
    The room was spacious and the bed and sofa were so comfortable The shower room and shower are spotlessly clean and well equipped. The view from the hotel was amazing..Given the location it was so quiet and peaceful.The staff were pleasant,...
  • Amy
    United KingdomUnited Kingdom
    Had a lovely stay and a great breakfast in the morning

Hotel surroundings

Restaurants
2 restaurants on site

  • UPPER DECK
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • THE UPPER DECK
    • Cuisine
      International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Novotel London Excel
Great facilities! Review score, 8.3

Most popular facilities
  • Free WiFi
  • Private parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs £25 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Services
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
    Additional charge
  • Dry cleaning
    Additional charge
  • Wake up service/Alarm clock
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Non-smoking throughout
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Wellness
  • Hammam
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • Hungarian
  • Italian

House rules

Novotel London Excel takes special requests - add in the next step!

Check-in

From 15:00

Check-out

From 00:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
£0 per child, per night

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash is not accepted Novotel London Excel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).

Please note that the credit card used to book must be presented on arrival.

Pets can be accommodated for an additional charge of GBP 15.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel London Excel

  • Novotel London Excel offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Hammam

  • Check-in at Novotel London Excel is from 15:00, and check-out is until 12:00.

  • Novotel London Excel is 6.2 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Novotel London Excel include:

    • Double
    • Quadruple

  • Novotel London Excel has 2 restaurants:

    • UPPER DECK
    • THE UPPER DECK

  • The prices at Novotel London Excel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.