Pets allowed
Free WiFi
Bath
Air conditioning
24-hour front desk
Non-smoking rooms
Safety deposit box
Luggage storage
Lift
Parking on site

This 4-star hotel is 150 yards from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport.

The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a minibar and a private bathroom.

The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property.

The Novotel London is 350 yards from Custom House Station on the DLR (Docklands Light Railway).

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Novotel London Excel has been welcoming Booking.com guests since 9 Aug 2005.
Hotel chain/brand: Novotel

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Pls what is the closest tube station to the hotel?
    The closest station is Royal Victoria or Custom House.
    Answered on 27 August 2021
  • Hi how far is it to walk to nearest tube?
    2 minute walking
    Answered on 10 January 2022
  • Hi, do you offer an earlier check in time?
    Hi. Please note that early check-in is welcome if our rooms are available. Should the rooms not be available before our official check-in time at 2pm,..
    Answered on 18 November 2021
  • what time do you serve breakfast from?
    Hi. Please be advised that our breakfast starts from 06am to 10am during week days, and from 07am to 11am on the weekends.
    Answered on 11 January 2022
  • Is the suana/steam room open still?
    Hello, Yes, our sauna and steam room facilities are still open.
    Answered on 16 January 2022
  • Still looking?
Hotel surroundings *
2 restaurants on site

    UPPER DECK

    Cuisine: International

    Open for: Breakfast, Lunch, Dinner

    THE UPPER DECK

    Cuisine: International, European

    Open for: Breakfast, Lunch, Dinner

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of Novotel London Excel
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 25.0 per day.
  • Secured parking
  • Electric vehicle charging station
  • Accessible parking
Services
  • Luggage storage
  • Wake-up service
  • Fax/photocopying Additional charge
  • Dry cleaning Additional charge
  • Wake up service/Alarm clock
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Non-smoking throughout
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Air conditioning
Wellness
  • Hammam
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • Hungarian
  • Italian
  • Polish
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Novotel London Excel takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

00:00 - 12:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 16 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
£0 per child, per night

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Novotel London Excel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).

Please note that the credit card used to book must be presented on arrival.

Pets can be accommodated for an additional charge of GBP 15.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel London Excel

  • Novotel London Excel has 2 restaurants:

    • UPPER DECK
    • THE UPPER DECK

  • Room options at Novotel London Excel include:

    • Double
    • Triple

  • Guests staying at Novotel London Excel can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Buffet

  • From the nearest airport, you can get to Novotel London Excel by:

    • Car 5min

  • The prices at Novotel London Excel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Novotel London Excel is from 15:00, and check-out is until 12:00.

  • Novotel London Excel is 6.2 miles from the centre of London.

  • Novotel London Excel offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Hammam