1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had booked a triple room and i had decided to take the sofa bed so wasn't expecting much and din't mind for only one night. I was very happily surpised with how comfortable the sofa bed was, i had an amzing nights sleep! Its perfect for someone who is small like me:)
Negative section of review
Well nothing really, the staff were absolutely incredible, so friendly funny and chatty really creating a relaxing atmosphere. When we discovered the items for third guest weren't in room i informed reception and they were up straight away with everything. I had a lovely chat then with the lady making the bed she was so nice :)
Positive section of review
Fabulous location and view of hills, very quiet and peaceful. Chalet is great -- kitchen is wee, but wonderfully well equiped (but no condiments -- not even salt and pepper.) Comfy bed and plenty of storage space. Wee bathroom with hot shower and heated towel rail.
Negative section of review
Only the insect bites! Closest shop for food supplies is in Ft Augustus 9 miles away, although local garage in Invergarry has some essentials.
Positive section of review
Rooms are comfortable and bathroom facilities good.Nice breakfasts are served at 'The Wild Pheasant.'Parking is excellent which means you can walk into town - very handy on a bank holiday weekend.
Negative section of review
We had to wait a long time for lunch ; somehow the order had not gone thro to the kitchen , which was a pity.
Positive section of review
The hotel although looking tatty in places, was clean. Sorry can't think of anything else we did like.
Negative section of review
Garden very unkempt and neglected. Upon entering the premises there was no welcome except "you're a bit early!" The shower cubicle was so tiny that an average person would struggle to wash themselves in situ.
Richmond upon Thames, United Kingdom
Positive section of review
lovely views and quiet pub downstairs serving great food
Positive section of review
Well kept property from what we saw!!
Negative section of review
Didn’t want to leave a bad review but had no choice……..We Arrived for a long weekend to find fairground rides directly on the road outside the property. We Had not been made aware of the event beforehand by the landlord. Messaged them when we arrived to ask about parking and still no mention that the road was blocked off due to the fair being outside. Once inside the building the noise was horrendous, loud music, flashing lights, a tannoy system and screaming from these said rides, all of which l had video evidence of. I called the owner who then informed us of the event which was going to be there for the whole of our stay. She then said that she thought we would of known about it!! Clearly not as we would not of booked this property. She then said that it was only on between the hours of 12-6 and asked would we not be going out at these times sightseeing! You don’t book accommodation to be told when and at what times not to be in the room! All we wanted was to chill for the weekend but clearly we couldn’t do that at this property. I advised that we would be leaving and going home. I was issued a refund of £90 ( which is not even half of what we paid) plus we wasted 3 hours travelling and fuel costs incurred. We have been in touch with booking.com who have confirmed that it is the responsibility of the property to advise beforehand if any disruption will occur during your stay, we were not informed. I have tried several times to contact the owner for further details and have been ignored so will now proceed with court proceedings as we have no alternative to recover the remaining money for the booking.
Positive section of review
Location and breakfast
Negative section of review
the room is to small
Positive section of review
Great place to stay
Negative section of review
Nothing to complain about
Six Mile Bottom, United Kingdom
Positive section of review
Location perfect
Negative section of review
Can’t think of anything that would have improved my visit
Positive section of review
Location, views
Negative section of review
Couldn’t find a hair dryer, parking
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