1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I recently stayed with my family in a delightful 2-bedroom apartment in the heart of London. The location was perfect, right in the middle of everything, and the apartment itself was filled with natural light, making it warm and inviting. The host provided us with clear and easy instructions for checking in. Communication was smooth, as we could reach out on various platforms whenever we needed. After our stay, the damage deposit was refunded quickly, which was a nice touch. It really felt like a home away from home for my family and me.
Positive section of review
Amazing location - super close to the trams and buses as well as MediaCity and Sainsbury's. Staff have all been absolutely lovely and helpful. View from the flat is great. The vast majority of noise from the trams and from other residents is blocked out. Bed is unbelievably comfy (also shoutout to the cleaner who tucks my cuddly companion in!). Super nice to be able to cook, wash my clothes, and curl up in front of the TV after a long day at work.
Negative section of review
Couple of small marks and stains around the flat but they weren't surprising - mustn't be easy to keep rentals 100% clean and damage-free. Only thing really that was really quite dirty was the microwave but given the rest of the flat, I imagine it was simply missed and easily so.
Positive section of review
There is so many things that I can say that we loved about the property- it was beautiful, spacious, clean, comfortable and the communication before our stay was excellent! My friends and I loved it here! We already wanna come back to the property
Negative section of review
There is literally nothing that we did not like!
Positive section of review
Lovely welcome, helpful phone calls and easy booking. Excellent breakfasts, good advice and information available, off street parking, comfy bed and super towels. Hope to need to return
Positive section of review
We liked everything totally recommend this place...dog friendly...clean...comfy bed....location...food...service..all excellent...we will book again..probably Sept.
Negative section of review
Nothing
Positive section of review
The rooftop balcony that was part of the room. Also the staff were attentive and very helpful and the breakfast buffet was awesome
Negative section of review
The bar closed at 11pm on a Saturday
Positive section of review
The staff was a bit hostel to me
Negative section of review
More accommodating staff that can patiently listen and attend to their customers
Positive section of review
Central and very clean
Positive section of review
Location, cheapness
Negative section of review
View, creaky bed, disabled mouldy bathroom, grotty windows
Positive section of review
Good location
Negative section of review
Allegedly I was upgraded on check-in, which surprised me considering that I’d resisted the hotel’s attempts to get me to pay for an upgrade earlier in the week. I’d asked for, and had been promised well in advance, a room on an upper floor, as far away from any lift as possible, but this was ignored. The room (137) itself was spacious and very clean, but I can only describe the bathroom as rough-around-the-edges, featuring the cheapest plastic toilet seat I’ve ever seen. Maybe it’s good that I didn’t see the original room. Check-in was a little haphazard, given the tiny temporary reception area.