1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
River just steps from the front door, lots of places to eat, art shops, bookstores and 2nd hand shops to entertain you as well as water sports and places to wander. Loved the big TV in the master bedroom - with Netflix - a big bonus. This is an easy place to stay.
Negative section of review
The living room is chilly, so the wood stove is also a big bonus. The ash pan under the wood stove was full. As it was the 1st time I visited. There is no ash bucket to empty it into, which would solve the problem. There is no mirror above the bathroom sink - it's behind you. There is no shelf or table by the bathroom sink, no shelf in the shower. A few small changes could make this into a 5 star place. You'd want for nothing.
Positive section of review
Trip away me and my daughter 14. 1st time in Liverpool. The staff where so friendly and helpful from check in to check out. They where great! Room upgrade was amazing thank you. Clean apartment and so well equipped. Would definitely stay here again :)
Negative section of review
Nothing to be honest.
Positive section of review
The hotel is very well located, literally a few yards from the city centre. Our room looked out on the canal which was great. We loved the pool and spa. Breakfast was self service, buffet style but fine. All the staff are very friendly and welcoming.
Negative section of review
Our room was on the small side and the en suite bathroom tiny. Drinks at the bar rather expensive, we payed almost £20 for two glasses of wine
Positive section of review
We received a warm friendly welcome on arrival. On entering the cottage we were immediately very impressed with the space, comfort and cleanliness in all 3 rooms.
Negative section of review
Cannot find fault, everything was perfect.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Loved the bed and bathroom. The quality of the food at breakfast was excellent.
Negative section of review
Parking wasn't good and trying to communicate about whether the room would be available was difficult, tried a number of times to call. Didn't enjoy the coffee at breakfast sorry. Felt the prices for the mini bar were high and wanted to pay as left but told housekeeping needed to go in first.
Positive section of review
Like that it was central and clean.
Negative section of review
That there was no bar, reception wasn't very friendly and continued to chat to each other whilst we were still standing there waiting to be served. No bedside lights had to use phone torch to get from bathroom to the bed. Kept awake all night due to constant buzzing of fan from bathroom. Not good.
Positive section of review
Convenience & comfort.
Negative section of review
Nothing
Positive section of review
Location was great
Negative section of review
Our room backed up on to a club which was playing extremely loud music till 4am didn’t get any sleep
Positive section of review
Great location
Negative section of review
At times noisy
Positive section of review
Everything
Negative section of review
Nothing