1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was an ideal location for attending the Excel Centre, just a short walk away. Breakfast was really good, available in a comfortable restaurant. The bar was comfortable with a relaxed atmosphere. The view across the docks from my room was really good.
Negative section of review
The Wi-Fi in my room was hit or miss, which meant I had to be in the public areas to be sure of signal.
Positive section of review
As ever a very relaxing stay. Staff were excellent, couldn't fault it, we like to call it our second home. Food is excellent, albeit a little pricey compared with previous stays. Saying that the food was exceptional 👌
Negative section of review
Price of drinks.
Positive section of review
Great location, close to tube . Very quiet street. Room had everything we needed. Good breakfast. Able to check in early and to leave bags at hotel on last day.
Positive section of review
Not much to compliment the place on the location is good and its a really old lovely pub
Negative section of review
Avoid room 4 noisy and the food was poor some staff not interested
Positive section of review
The staff were so helpful.. travellled with elderly parents and they were so helpful
Negative section of review
Old hotel which could do with some updating which I understand is happening this year.
Positive section of review
Good price, right in the middle of the city so easy to get around. Spacious room.
Positive section of review
Everything. Room was spotlessly clean and excellent location to town centre
Negative section of review
There was nothing I did not like
Positive section of review
Amazing lovely staff
Positive section of review
Brilliant location
Negative section of review
Nothing to complain about
Positive section of review
Good location
Negative section of review
Bathroom needs attention Slip trip and fall hazard No slip mat for bath when having shower Tea and coffee availability poor