1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect for visiting family. Externally the approach to the Mansion, the grounds and the car park were well kept and tidy. The building itself was impressive externally however this didn’t continue inside to our studio apartment. The staff were friendly and professional and addressed a couple of issues promptly. We didn’t try the restaurants.
Negative section of review
The studio (room 102) looked good on first glance however on closer inspection it was shabby in places. The bathroom bin hadn’t been emptied from the previous occupants and the shower rail and shower curtain fell down two days running, the second time on myself - a tension style rail is hardly going to function as well as a one which is securely fixed to the wall. The laminate flooring was lifted in places and woodwork was chipped and shabby. Be aware in this particular studio we were woken by a delivery beneath our window at 2am.
Positive section of review
Breakfast wasn’t available. Room was dirty ( used dental floss on window sill. Shower floor moved when you stood on it. No bath. Absolutely tiny tv Extremely disappointing !!!
Negative section of review
The pub area was ok. Apart from that it was definitely sub standard ! Will not return
Thornham Magna, United Kingdom
Positive section of review
The property was well equipped, exceptionally clean with lovely towels and bedding. The homemade fruit scones were delicious. Liked the outdoor space as well.
Negative section of review
Nothing.
Positive section of review
The decor was nice (it did feel abit random and didn't flow very well though), and location/views were lovely.
Negative section of review
The picture of the staircase going up to the property listed on the booking is false advertising, as the lodge is on a shared courtyard & terraced so isn't private. There was also no privacy at the back at the hot tub. Only a tiny fence separating each lodge (noise travels!!) & staff came onto property around 10.30am to check hot tub. Also the walls were extremely thin. No ventilation apart from the patio doors as bathroom windows were onto the shared courtyard so wasn't able to open them for privacy reasons and also the toilet room window couldn't open due to this looking onto the neighbouring lodge. The cleanliness was really bad too. Hairs in the bathroom, dust across all the wooden chalet features and lots of webs/spiders in the toilet room. Damp smell in bathroom also. Very disappointed in our stay as the private, individual lodges at the beginning of the property are the same price to what I paid!! And I thought this was what we would get due to the picture on the booking. Wouldn't return again.
Positive section of review
Views were lovely, recently renovated, great shower. Staff v friendly, enjoyed our stay
Negative section of review
Nothing really, just rooms are a bit small but that can’t be helped
Lytham St Annes, United Kingdom
Positive section of review
In a super position, staff very friendly and welcoming Breakfast excellent
Negative section of review
Bottled water in bedroom s
Positive section of review
Outside decking was really private nice place for a glass of prosecco
Positive section of review
Good location and surroundings.
Negative section of review
Very narrow bed which was difficult for two people to sleep in comfortably resulting in a very bad night’s sleep.
Positive section of review
Staff were so friendly.
Negative section of review
The facility did not have any do not disturb signs so that housekeeping does not walk in to your room whenever they want to! I wish the pool and sauna had been open!
Positive section of review
Good location
Negative section of review
Lighting
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