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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great for a small family or friends travelling together as it is a double bed with a single bunk on top. The unconventional full bathroom was good for purpose, towels were provided- the room has everything needed for a budget stay. Only a short walk away from New Street station though some confuse it for the other ibis budget in the area which I witnessed happen in the lobby. There was a small window you can open that was good for ventilation.
Negative section of review
There were some issues with key card that made it difficult to leave and come back to the room without assistance from the front desk. After the first instance I took care to keep the new key card from the front desk away from anything that would demagnetise it. However when I attempted using it a few hours later I was locked out for a good 20 minutes while staff attempted to open the door with various keys. The room adjacent to mine had a similar issue but they were able to get into their room after 5 minutes of swiping their key card. The staff was helpful but suffice to say the hotel keys needs some upgrading across the board. They was a damp smell throughout the room when you first enter, likely from the shower that does dissipate after opening the window and exhaust fan.
Positive section of review
I was very kindly helped with my bags up to the room and was pleasantly surprised to find how spacious both the room and the bathroom was. The bed was comfortable and having a bath was a nice touch. Expectations were kinda low, but we both left quite happy.
Negative section of review
No complaints, really. No breakfast is included and it was a slight pain having to run down to the car park every day to buy a new ticket, but we already knew that would be the case. The pub downstairs did get quite rowdy on the Saturday night we were there.
Positive section of review
The apartment was well-equipped and was in Central Alnwick, handy for the Castle and exploring the town.
Negative section of review
The flat was difficult to locate as there was a pedestrian area on the approach road, and no parking outside the property to unload luggage. It was up two flights of stairs and the living area was cramped and uncomfortable with no coffee table. The bar stools to the dining table were very high to get into and down from.
Positive section of review
Good clean apartment well equipped ideal for what I needed short walk to bars/resturants etc
Negative section of review
Not a fault of the property but noise from the street early hours from fall out of clubs and bars
Positive section of review
Clean, good size, parking, kitchen fully equipped, comfy beds, Great location .
Negative section of review
WiFi poor - had to hotspot to work.
Kirkby Thore, United Kingdom
Positive section of review
The kitchen and lounge areas were nice and spacious, well equipped.
Negative section of review
The back garden was in a poor state, missing a lot of grass and what was there very overgrown. Our dog did not want to use the back garden given the state. This also resulted in a large number of flying bugs being present in the garden / property. There were black bin bags from previous guests piled to the side of the garage and outside the kitchen door. Our dog found the bags outside the kitchen door and tried to eat food that had fallen out. The sound of crows thoughout the day meant it was not pleasant to sit outside. The secondary shower heads did not work making it very difficult to clean our dog after a long day out hiking.
Positive section of review
Photos did not do the property justice! Amazing stay!
Positive section of review
location was good. staff not very helpful.
Negative section of review
The lifts were not working and 4 flights of stairs was a killer
Positive section of review
Excellent breakfast, lovely staff.
Positive section of review
Excellent price.
Negative section of review
Very basic with Lino on floors but I guess to be expected at the price.