1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was excellent to be able to catch the tram & buses. The room was small (single bedroom) but the bathroom was large. The stairs were an issue with carrying luggage. On arrival staff assisted and had already placed my luggage in my room as we had left our bags at the hotel when we went on a 5 day tour. Having the facility to eat breakfast onsite was wonderful with a choice of either continential or cooked breakfast as an additional fee. All the staff were extremely helpful and friendly.
Positive section of review
The location is perfect for the train and airport. The saving grace was the pool and gym facilities which were fantastic, the staff for these facilities were very friendly and the reception staff were also very welcoming. Liked that there was air conditioning in the room other wise it would have been stuffy. The room was clean and tidy. Large selection for breakfast.
Negative section of review
The decor needs updating, very dark colours except for the restaurant which was a sickly yellow. The lighting was terrible throughout the whole hotel, very dark entering the corridors until the lights went on. The door to our room needed to be slammed shut and the bed was like a rock. The cleaning and restaurant staff appeared to be under pressure and not happy, definitely not friendly towards us as guests. The corridor carpets were stained and in places looked like they had been thrown up on. There was a room service tray left outside a door we passed for the two nights we stayed there and in the morning we left it was still sitting outside the same room?? Although there was a good selection for breakfast some of it was cold in particular the sausages and bacon.
Positive section of review
Been to owgenbank caravan & lodge park before it’s a lovely set up great Location next to a river and quarry lots of exploring to be done . this cabin was lovely inside modern a home from home vibe with lovely view from the hottub Bed was very comfortable Good hot shower Kitchen - oven was great for our dine in for 2 meals
Positive section of review
Well located but if flying from terminal 2 it is still quite a long walk with cases and it worth booking the shuttle service. The food in the restaurant was poor and the service was slow. Rooms were big and well soundproofed and the staff were welcoming and helpful.
Negative section of review
Cheaper alternatives offer more or less identical services
Positive section of review
Staff were really friendly and helpful and the room was clean and comfy and we slept like a log
Negative section of review
NA
Positive section of review
The friendly and warm welcome. The location. The standard of the accommodation
Positive section of review
I will definitely be back! Great staff, affordable and wonderful location
Negative section of review
Just wish the bed were a little more comfortable.
Positive section of review
Reception staff is nice
Negative section of review
The room was not yet clean, no slippers, no coffee machine, tissue box is empty, bathroom not yet clean, a lot of pubic hairs on bathroom floor, bad smell at bathroom.
Positive section of review
Ease of access
Negative section of review
Clientel services and general enviroment of reception area
Brighton & Hove, United Kingdom
Positive section of review
Location
Negative section of review
A little moldy
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