1
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2
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3
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Positive section of review
Exceptionally helpful manager who arranged another bed put in the room in order to accommodate both of us late at night.
Negative section of review
Low beds
Positive section of review
Clean and the colleagues were nice and friendly. Close to the venue for our concert
Negative section of review
Not value for money. Stayed in a lot nicer hotels for less. Few other facts that were disappointing 1. When you pay £190 a night you don’t expect them to charge you £15 for parking and then make you park in a dried dirty park 2. Load of food Trays in the corridors when walking to my room. Not nice impression 3. Far too expensive for why you get. 4. No towels in the room when we arrived so had to get reception to send some up. This shouldn’t happen in an expensive hotel 5. Getting back in to hotel after the concert was draining as we needed to show ID and room card. Nice hotel but when you pay that sort of money the above shouldn’t happen
Positive section of review
Tea, coffee and a kettle in the room. Very clean, good shower, very quiet.
Negative section of review
The only issue was that the bed was far too soft for me, but that’s just personal preference.
Positive section of review
Everything! Staff,location,cleanliness it was all perfect!
Newcastle upon Tyne, United Kingdom
Positive section of review
The most comfortable bed, absolutely fabulous!
Positive section of review
Staff were excellent,hotel was clean
Negative section of review
WIFI was useless, no tv on first night, had to ask 3-4 times to get my tv fixed over 2 days so wasn’t happy,
Positive section of review
Beautiful and quaint
Negative section of review
It exceeded all of my expectations. No complaints
Positive section of review
Clean warm friendly
Negative section of review
No problems
Positive section of review
Location
Negative section of review
We never saw any staff, access was via a doorcode. The room seemed clean but had a very unpleasant smell.
Positive section of review
Location
Negative section of review
Very tired needs a full revamp IMO Beds very uncomfortable Bathroom terrible No parking - only 1st come basis but made clear Def not a 3 star hotel