1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was served in a pleasant relaxed manner. The choice of food was good. We all enjoyed sitting down together to eat our choice of breakfast without being rushed. It was nice to be able to help ourselves to more, when needed. Thank you.
Negative section of review
Maybe the mattress in our room is ready for changing soon. 3. The springs clunk a bit when you turn, but otherwise the room and furniture was pleasing. We loved the view.
Positive section of review
The property was in a good location. Central to bars, restaurants and shopping. However, the rooms with no windows are extremely hot. It’s like sitting in hell. Although we had a fan in the room it was unbearable at times.
Negative section of review
The temperature
Positive section of review
Everything was exceptional - beautiful room, easy bus ride into Liverpool and wonderful hosts who went above and beyond to make sure we enjoyed our stay in Liverpool.
Negative section of review
Could not fault this stay.
Positive section of review
Excellent location, could walk everywhere. The apartment was immaculate and it had everything you needed. Despite being on the main street it was really quiet.
Negative section of review
The outside lights were really really bright and not blocked out by the blinds which meant the kids found it hard to sleep.
Positive section of review
Clean, spacious and good location. Complimentary coffee and snacks in the room
Negative section of review
Bathroom had no ventilation. Would have loved to open the window for fresh air. This is nitpicking, the place was great
Positive section of review
Value for money, clean and the staff where very helpful.
Positive section of review
The views were stunning Very well placed from town
Negative section of review
The red leather sofa and chair were uncomfortable, and you would stick to the sofa Towels need to be bath sheets as the towels barely go around or advise towels to be brought with you Bit of paint needed on ceiling and beautiful pothole windows Floor in Bathroom needs replacing even though advised when arrived Just little touches would make this a 10 out of 10 for me
Positive section of review
Loved the spa and in a brilliant location.
Negative section of review
The amount of single use plastic in the room was so much: tea spoons, mugs and water glasses all individually wrapped in plastic. You could give glass bottles of water not plastic as it’s a 5 star hotel.
Positive section of review
I like everything
Positive section of review
Handy location.