1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfy sofa and bed, easy road side parking with a permit. 5 minute walk to buses, 15 minute walk to trams for getting to the city centre and Take That concert! We were allowed check in an hour early- thank you.
Negative section of review
Despite several No Smoking notices in the property, the whole place smelt of cigarettes, it’s a pity the previous guests had either ignored the rules or hadn’t closed the door when in the smoking area directly outside the property. The heated towel rail didn’t work- by day 3 towels were very cold and damp.
Positive section of review
Beautiful location. Very kind and helpful staff. I needed to make a work conference call in the morning and Ilias set me up in a conference room and even brought me coffee. He went above and beyond.
Positive section of review
Excellent location for York races. Rooms very comfortable. Host very friendly, breakfast excellent, quality ingredients. Would stay there again.
Negative section of review
Parking charge £10 per night on owners property.
Positive section of review
Friendliness of staff. Cleanliness of hotel. Good evening meal. Very convenient for the railway station.
Negative section of review
Could not get in for breakfast (Fully booked). Hot water took a very long time to get through.
Positive section of review
Beds were comfortable, nice coffee and snacks. Very close to where I needed to be and quite cheap!
Negative section of review
There was no soap or shampoo, so we had to go and get that. Additionally there were no facilities other than our personal shower and toilet, so felt a bit ‘locked in’. There was also no proper parking, car was fine but we were just basically on a kerb next to the hotel.
Positive section of review
The room was spotless, the staff were friendly and the location was great.
Chester-le-Street, United Kingdom
Positive section of review
Beautiful building, friendly staff and very comfortable beds.
Negative section of review
Nothing
Positive section of review
Nothing. Because we are fooled by the photos.
Negative section of review
The horrible room. Small and bad bed. The shower almost doesn't get water. The wood in the room is broken today. They painted the door and the smell of paint very strong. Disappointing for a value like that. They show something in the photo and there you are surprised by something worse. I'm not coming back and I don't recommend it. I was lying down sleeping in the room with my wife and a person enters our room without arriving if there was someone . We were semi-naked in sleeping clothes. We were scared, she quickly closed the door and left.
Positive section of review
The apartment was clean and comfortable
Negative section of review
It was located in a housing unit that appeared run down and slightly sketch. Dead rat right outside the gate on the street. When we pushed the elevator button a family came out who had been stuck on it for 10-15 min. Woukd be nice if you had a coffee maker in the kitchen.
Positive section of review
Good location for Gatwick Airport