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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was excellent for getting too and from paddington station. Clean, generous rooms. We stayed in an accessible room to have extra room for my portable cot for my daughter. It was spacious and clean. The tv had great on demand options and a chrome cast option.
Negative section of review
They unfortunately didn’t offer cots to use, which many properties do. No tea and coffee facilities in the room - although they offer free hot water but you have to go to the lobby. The green light on the fire alarm was SO bright above the bed it left a halo of light over half the bed. I lucky had some painters tape with me (a great baby toy on the plane 🤗) so stuck that over it. The windows are also not super sound proof, so you do hear the sirens going to the neighboring Hosptial occasionally,
Positive section of review
It was a rip off it was not the hotel I booked they call me to chance the location from stradford to ley ton in a house no toilet no tv no shower is was a complete rip off I vey disappointed I going. Not ever book any with you people
Negative section of review
It was a rip off I book one location that send to complete different one to a house it was terrible
Positive section of review
The staff were very good and welcoming. Dinner was very good and quick service. Breakfast was very tasty. Some condiments were missing but I could have asked for them. However, I was on quite a tight time line so had to crack on.
Negative section of review
The bathroom would have benefitted from a fresh coat of paint but the shower etc worked well and plenty of hot water. I felt a bit in a goldfish bowel as the room had double patio doors so anyone could see in to the room, bed etc. so had to keep the curtains closed.
Positive section of review
The hotel is in a great location, very funky, comfortable and the staff was great! Particularly Carlos in the front desk. Thank you!
Negative section of review
N/A
Positive section of review
The room was spacious and the location was excellent, close to the station and close to the city centre.
Negative section of review
The room was spacious but the bathroom was very tiny. The shower bit was not separated from the toilet area, so it was messy after the shower. There could be some mop provided so that we could clean the 'bathroom' after the shower. Towels were not provided, but you could rent a towel for a fee.
Positive section of review
Nice big room, was clean, bed was comfortable Big roll top bath.
Negative section of review
Not a dislike but just in case an older person or someone with mobility difficulties might not like just a bath with a shower over the top was bit difficult to wash your hair.
Positive section of review
The staff is very friendly and helpfull!! Great location!
Negative section of review
Small room for 4 people, little space on the bunk bed, poor shower room.
Positive section of review
The location and that is all.
Negative section of review
The first room didn’t have any aircon and was in the basement. The room was very hot so asked to move to another room. The second room was damp and smelt horrible and the air con wouldn’t turn off. This room was also in the basement. The third room was average and also in the basement, not worth the price we paid. We went through 3 rooms before we found one we were comfortable in, this seemed to be inconvenience to the staff. Would not recommend this hotel to anyone.
Positive section of review
Everything was good.
Positive section of review
Everything
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