1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is situated in the heart of Conwy, a perfect location and it has the enormous benefit of a carpark. The hotel was clean and full of character. Our room was very comfortable and well appointed. Our evening dinner was great as was the breakfast. We had sandwiches in the bar at lunchtime. They were very good.
Negative section of review
If we had wanted an ultra-modern property we would be disappointed but we didn’t want “new” we wanted “character”. And it delivered. There was no cause to be disappointed, quite the opposite. The only point of any negativity, a minor one, is that the tables in the bar could do with a little work. This in no way detracted from our experience.
Positive section of review
Loved the surrounding area, the place itself was very accommodating for 2 families with children. It could be a very good stay for a large family too. All utensils available, oven and hob in good working order, rooms clean. Was great!
Negative section of review
The mattresses on the beds were not that comfortable, which would help having good quality ones. We were there to rest, and sleep is part of it to us.
Positive section of review
For an overnight stay the Hotel was perfect. WE needed somewhere to sleep and spent little time in our rooms. The room was small but well thought out. It was quiet and the bed was very comfortable.
Positive section of review
The location is nice, 10 min drive to Fort Williams for dinner & drinks. You have a nice view from the front of the hotel.
Negative section of review
The hotel was extremely worn down. You can tell there have been no investments made for a looong time. The elevator was not working (for weeks), the carpet in the hallway had disintegrated. The breakfast was horrible - unfriendly and extremely stressed staff, not much choice other than beans, meat, margarine and jam, the view was blocked by a coach. The rooms have a view out the back (parking lot), ours didn’t have soap, it was extremely warm in the rooms (in may), the window can only be opened a small crack, everything is just very old and shabby. We normally don’t have high expectations, especially since we only stayed for a night. But this was extremely disappointing. Would not recommend - choose any other place to stay.
Barton upon Humber, United Kingdom
Positive section of review
The rooms were nice and comfortable and well fitted. The breakfast was basic but something was provided.
Negative section of review
I’ve asked repeatedly for a VAT receipt so I can claim the costs from my company but I never get an answer so if you’re travelling for business you may need to consider this.
Positive section of review
Staff were very friendly and the evening meal was lovely. Room 6 had an amazing view. Excellent location
Negative section of review
Breakfast times were a bit limited.
Positive section of review
Room clean and comfortable staff helpful and friendly especially the staff on breakfast duty
Negative section of review
Noisy from the road outside as bed too close to the window Small bedside table between the beds so had to put receptionist phone on the floor as not enough room to accommodate books phones and glass of water. Only one chair so one of us had to sit on the bed . Wardrobe space adequate but no sets of drawers for rest of clothing. Could have done with more help on the bar one person is not enough to serve drinks and take food orders especially when busy
Henley on Thames, United Kingdom
Positive section of review
Absolutely stunningly gorgeous property, in a beautiful quiet idyllic setting.
Negative section of review
Spiders and flies! To be expected in a barn conversion in a remote rural location.
Positive section of review
Clean facilities, comfortable bed and lively breakfast
Negative section of review
Can't find a fault
Positive section of review
The location