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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had an amazing stay in the charming and unique Carriage. Conveniently located near major Scottish landmarks, the Carriage itself has everything a solo traveler ou a couple need, the view is beautiful and the sound of birds in the morning is priceless. Cindy was very flexible with our late check-in and super helpful with tips to explore the area. I wish our stay had been longer!!
Positive section of review
Thomas was a welcoming, humorous and entertaining host with great stories to tell. The accommodation was very well appointed and spacious. Excellent breakfast choice especially the 'Ulster Fry'. It is understood Finnegan stayed here during his 'wake' !
Negative section of review
Nothing
Positive section of review
Great welcome on arrival, nice spacious clean and comfortable room. The evening food was excellent and something different from the usual pub grub. Good well kept three tuns cask ale. Friendly locals and a good atmosphere. A good breakfast following morning.
Negative section of review
Nothing major, we had a headboard on the bed, which squeaked if either of us moved.
Positive section of review
The room was beautifully decorated and the hosts were very nice and charming and welcoming. We were made to feel very welcome and the breakfast was very good. The bed was very comfortable and all the facilities were top notch.
Negative section of review
Could not really fault it.
Positive section of review
Breakfast items left available - croissants etc - fresh juice and milk - excellent. Full tea, coffee, and NESPR5ESSO MSCHINE WITH PODS AVAILBLE. BOTH brown and white sugar and sweeteners. Fresh MILK
Negative section of review
Loved everything - A full length mirror is always useful if possible
Brighton & Hove, United Kingdom
Positive section of review
Staff very welcoming, excellent locations. Food excellent, clean accommodation.
Negative section of review
No view only a brick wall which was disappointing.
Positive section of review
Spacious clean room, lovely comfortable bed
Negative section of review
Walked what seemed like miles to find my room Dismal room service menu
Positive section of review
Nice old building with lots of character
Negative section of review
The facilities in the room we were allocated were poor with a wash hand basin above the w.c. We had to straddle the toilet bowl to wash, shave or try to clean our teeth. This room was allocated after we requested a lower room because of age!
Positive section of review
Decor , comfortable, modern, clean
Negative section of review
Nothing
Positive section of review
Its location
Negative section of review
Literally everything. Our booking was wrong. Booked and paid for a family room with mezzanine split beds in back in January 2024 for 4 adults and one child. Confirmed repeatedly that this was the room we wanted and were told on several occasions that yes, they had our booking and everything was set. When we arrived, which was earlier than check in, as we were allowed to leave our luggage I mentioned the room again and was told yes, you have the junior suite. When we returned some hours later to fully check in, I was told that we had one room with 2 beds. There were five of us. One gentleman in particular was unbelievably rude. Keep interrupting me and cutting me off each time I tried to explain and showed him the reservation along with the chain of messages confirming the room with the mezzanine. He wouldn’t listen and told me to wait whilst he went and checked in another several people whilst behaving as though my group and i weren’t even there. He even admitted giving out booked room to a group that came AFTER us and said they checked in first, although we were stood right there clearly before this other group and then he lied right to our faces by saying “well they checked in first” when they clearly hadn’t. We had no choice but to take the room and they advised they would supply a camp bed for myself the sleep on. As we were leaving for our evening meal, we still hadn’t received the camp bed to sleep on and asked if this could be brought up and left OUTSIDE the room. This was ignored and when we returned they had entered our room without permission and to our horror they left just a single mattress to sleep on. NOT a camp bed. Not only that, there were no quilt covers or even any pillows left and the mattress was covered and stained in multiple urine/piss stains. Between 10pm and 3am I asked for pillows at least 9 times and in the end I had to go to reception myself at 3am to get some. But this situation was just the icing on the cake.