1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nice comfy room and bed, convenient parking, and the whole visit benefitted from some lovely weather too. Great breakfast in the morning and friendly staff booking in and at breakfast time. Very helpful. Will revisit.
Negative section of review
Well .... the walk up to the cathedral was a little taxing, but that is not the hotel's fault. The cathedral was there first and picked the best spot!
Positive section of review
The hotel was spotless, room was perfect for family, with plenty of towels in bathroom. Breakfast area was quite big, lots of fresh food available and so clean.
Negative section of review
Absolutely nothing - everything was perfect
Positive section of review
It has everything that's needed from the facilities, staff, and the hotel itself and the value for money.
Negative section of review
There were two or three stays where I'd booked a double room for me and my partner and had two single beds pushed together which can be uncomfortable. Also a few times in the winter we had no heating which made the room pretty cold, other than that no complaints.
Positive section of review
We didn’t have breakfast.It was very convenient to where we wanted to go.
Negative section of review
Everything was fine I have no complaints at all
Positive section of review
Room was nice and cozy Entry was on the code, so no need for a keys
Negative section of review
The accommodation wasn't really what we expected. We choose it because of location and window with view in to the garden. However.. - garden was just a few metres small, beton backyard and from our window in the ground floor we had a view on a wall and a trash can, it surely wasn't fit for relaxing there, maybe smoking - in front of our window was a pipe, so we heard water every time someone in whole propperty used a bathroom - our bathroom window was leaking water - we found a remote controler for aircondition, but not the actual air condition - we were missing shower gel, hand soap, dish towel, hand towel, dish sponge was disgousting - in general, the room wasn't clean, we've been under the impression it wasnt really ready for us yet - we didn't use the shared kitchen, it was very dirty the whole time - there wasn't welcome pack or snacks announced by an owner, but it supposed to be extra so no complains here, but it would be nice Long story short - you can stay there for a few night if you are not looking for anything extra, we spent here three nights and we were almost all the time somewhere out to enjoy our last vacation before baby and my birthday. But with the price we expect at least cleanliness.
Positive section of review
Helpful management and staff
Positive section of review
The room was kinda ok.
Negative section of review
The Bathroom needs some renovation. The pool and wellness area was okey as it was included, but the pool needs some cleaning.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location
Positive section of review
LOCATION
Negative section of review
Value for money
Positive section of review
Perfect
Negative section of review
Free of charge lol